Vodacommissing data

On the morning of 12 January 2017 I realised that 600 MB on data disappeared overnight. I reported this Vodacom and I was told it would take 72 hrs to resolve. I received the following message on the 16th:

'Your query has been escalated to a support specialist. Your ref number is:[protected]'.
I've in the past three weeks called Vodacom's call centre four times and no one has a clue what is happening to my complaint. Till today I still haven't received any feedback from vodacom. I'm so frustrated.

Jan 30, 2017

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