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Vodacomcontract not changed -'being over-billed again...

Please, can someone sort out this problem!! When it was time for my upgrade I changed from an open line to a 2gig top up on my cell phone in November 2016. At the end of December I received a bill exceding R2000!! I changed because my daughter is at university. I was informed that the amount was to settle the last part of the "open line".
After several phone calls I was assured that I am on the top up and will not receive such a bill again... Not true. This morning I received an sms indicating I am paying R2 per mb ( this should not be the case). This means I am still on the open line! This is not my mistake.

Br
Jan 22, 2017

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