I've placed an on-line order and received an on-line confirmation when i clicked to finalize. There was no e-mail confirmation which they stated would come shortly. I phoned their toll-free number the following
business day and complained. A rude customer service rep. told me that my order had to go to the manager for approval. I'm the paying customer and I was treated so disrespectfully. Plus, i forgot to mention
the real humdinger. when i was signing in with my e-mail their
internet site told me they had no record of my e-mail account. i've orderd from them lots of times.
They are unethical and lie. with millions of customers, purportedl, y they don't give a hoot!
The excuse I got from the nasty rep. was that they are being careful of credit card fraud. They are the ones lacking integrity!
In truth, they don't have certain items in and they are the fraudlulent
culpruts. We were also charged falsely for items that weren't orded.
Sometimes the credit card has been charged multiple times and I had to fight with them to credit me back.
I will no longer order from them, as, there are ethical
companies out there. My lawyer has sent them a letter and I've put complaints in.