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Virgin Mobile / virgin mobile ripping off pensioner

I have reported the very same issue on numerous occasions to Virgin Mobile and they still run the show like a circus. They sold a contract over the phone to my mother whom is a pensioner and widow, they have done so by calling her on her Vodacom contract cell number. There were numerous questionable ethnics in the whole transaction which Virgin Mobile to date cannot provide any evidence with.

They did however uplift their phone from my mother the 9th of July yet they keep on deducting from her bank account!! How can they deduct monies for services not rendered?

Ka

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