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Videotron / total frustration

1 Canada Review updated:

A VIDEOTRON contracted technician short circuited my illico box, hdmi wire and tv. I have been totally frustrated in dealing with their customer services department for over a month now (cannot talk to anyone in authority).
Their excuse is totally bogus, their website for complaints is non-functional and the
"run around" is unbelievable . Their commercial of 2500 new employees seems to mean 2500 more ways to leave a very loyal consumer in the lurch.

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  • At
      26th of Aug, 2008
    0 Votes

    I have never in my entire life encountered such appalling mistreatment from any company to the point where I was even informed that there is none to send a letter to and no bosses with who to speak. I would like to get in touch with you immediately regarding an article I am writing, Please.
    Thank you

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