I didn’t like how the receptionist from the company www.vcahospitals.com spoke with me and she refused to provide help to my dog. I arrived to them and started to tell the receptionist that my dog had an infection and I needed to get help as fast as possible. But she started to yell at me and told that I needed to call. Also she tried to call to the security, and I have no idea why. I was calm and asked only for help. Stay as far as you can from them.