I cannot believe the absolute compassionless response to my sister's dying dog over the weekend. We think he had twisted intestines, and they wouldn't even SEE him until she had filled out the care credit app, and said she needed a parvo test, and x-rays.
The only thing they cared about was the money, not the suffering of the animal, the hysterical state my sisiter was in...just kept asking her about filling out care credit application. ###. I had $150 and asked if they would wave the $45 'see fee' and they refused, then charged me an extra $5 on top of everything at the last minute for a 'Biohazard fee!' WTF???
I hope the owners of VCA have karma come back to them.