Vayama / worst customer service
Vayama has the worst customer service ever - this is the third time I have called them. Twice they couldn't hear me even though my phone line was fine both times (called from 2 different places as well). Then in addition, I asked them to tell me how much they charged my credit card because the bill showed a larger charge and even though I gave them my name, my trip id # and ticket #- 2 of those directly from the ticket confirmation they provided, they were unable to help me.
They have nobody who is an expert there - if you get someone that can't answer your question, then you are screwed and they want you to then email them and wait 24 hours for a simple answer such as 'what did you bill my credit card'.
Most frustrating experience ever!
More Vayama Complaints & Reviews
- [Resolved] Vayama - no refund 
- [Resolved] Vayama - if you need to change flights you are screwed 
- Vayama - air travel - change
- [Resolved] Vayama - customer services
- [Resolved] Vayama.com - do not use this site, it's a rip-off 
- Vayama - customer service
- Vayama - vayama charged me twice for the one person travelling in the same date, same time and in same flight number.
- Vayama - bad experience with vayama
- Vayama - refund policy not clear 
- Vayama - awful company