Value City Furniture / wrong order

Gurnee, IL, United States Review updated:
Contact information:
Phone: 8475963029

Well where do I begin first off my parents deciding to go get furniture at value city was the worst thing they have done. They purchased a dining table and also purchased the extended protection plan. Long story short they messed up our order because they're store had the wrong information on the wrong table. So making us pick up the wrong table and us being stuck with no table since we had to wait 2 weeks to get the right one delivered. The day comes and we didnt get all of our chairs delivered. And they still wont give us the 2 chairs that are missing. Value City Furniture in gurnee is horrible!!! I wont be recomending it to anyone. I work at at&t and I know a lot of people I will be letting everyone know about our experience there!

Sort by: UpDate | Rating


  • Va
      Sep 17, 2012

    I am so sorry this happened and would like to help. Please email us at vcf.[protected] asap so we can begin to resolve this. Thanks!

    0 Votes

Post your comment