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USBI / Long-distance phone service

1 Dover, DE, United States

We have had no long-distance phone service since Hurricane Sandy. Whenever I call USBI, the biller, they say that Dialaround is the company providing our service. They are located in New York and were hit by the hurricane. They did eliminate the service fee of $.99 at my request, since we are getting no service. We have had no communication from them as to when they expect to be back in business, which I think is a terrible way to run a business.

Jan 11, 2013

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