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Ulta Beauty Customer Service Phone, Email, Contacts

Ulta Beauty
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1.4 434 Reviews

Ulta Beauty Complaints Summary

49 Resolved
384 Unresolved
Our verdict: With Ulta Beauty's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Ulta Beauty reviews & complaints 434

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8:10 am EDT

Ulta Beauty customer support

My main problem was Ulta customer support, these people were very unprofessional and rude. I contacted them to inquire about my order status and received nothing but rudeness. I wanted to get more detailed information but these people clearly showed that they were not interested in that.
Several times they left me on hold, they ignored most of my emails.
When I told them that I was not satisfied with their work they said that if I don't like something I can find a better company.
I even tried to contact their manager but they refused to give me his contact details. I think I'm going to follow their advice and will spend my money elsewhere.

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11:38 pm EDT

Ulta Beauty store hours & poor customer service

I called 20 minutes before leaving my home to check to see if they had a product that I needed in store. The worker responded that they did. I arrived to ulta at 8:55pm and the doors were locked. I knocked on the door and the employees just looked back at me and ignored me, there were other workers that were hiding in the back that seen us as well. I called the store to notify them that I was the one who called earlier about a product and also to inform them that they closed 5 minutes early. The manager came out and let us in. The mananger notified us with an attitude that they were closing down there registers and that we needed to get what we were getting and go. I got my products and they told me that there was a limit to 2 products only. Prior to coming to ulta in Manteca I went to ulta in Tracy and there was no limit. I dont know if the policies are different for each store but I was told that with an attitude. As I was checking out, my purchase wasn't going through. The workers kept saying that there card machines weren't working. I don't carry cash on me for safety reasons and the manager notified me that I could only pay in cash. They closed 5 minutes early and they wouldn't open up another register for me to pay. The manager also told me that I should check my bank to see if I have funds. Luckily I found cash and was able to make my purchase. All of the ulta employees had bad customer service and I do not appreciate the way I was treated.

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11:58 pm EDT
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Ulta Beauty poor customer service experience

I visited the Franklin Park store in Toledo Ohio. I walked in, I was not greeted, I was searching for a certain product. I finally purchased my item. As I was being rung out, the cashier Rachel, was talking to coworkers the whole time. She slid my lipstick to me instead of handing it to me. I went to my car for a few minutes contemplating purchasing another product. I went back inside, again not greeted, I asked for assistance, I waited and no one came, I left, went to another retailer to purchase more products. I would have gladly made another purchase, if I were welcomed.

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4:18 pm EST

Ulta Beauty the store product samples are a mess and ruined my coat & scarf while trying to sample test for the correct color

The store product samples are a mess and ruined my coat & scarf while trying to sample test for the correct color . I have placed two calls in 1st to district manager and 2nd to regional manager about this situation and after a week no call back from anyone. I am disappointed that this store does not value their customers enough to respect them and return my calls. I shouldn't be surprised by the level of rude and disgusting customer service you receive in the stores. I guess they don't want my money and I will have to shop sephora, MAC and others instead.

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4:54 pm EST

Ulta Beauty customer service

Mission Valley Ulta.
I returned a bottle of perfume I has received for my birthday, still in ULTA wrap, however unaccompanied by receipt.
I was told they would accept the return and that I would get the lowest selling price.
Having been the newest fragrance by Marc Jacobs, I didn't think that it would be marked down. The manager herself took $20.01 off the current price that it scanned at.
I'm not sure if that is even legal to do but intend on finding out.
I will stick to Sephora.

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8:10 pm EST

Ulta Beauty earn points to wrong account

On January 28th 2017 at 4:41 pm I bought 212 dollars worth of makeup items. When I get home I checked my points on my app and I found that my points did not get applied to my account but another account. I was told on customer care email to return the items to get the correct points back but I gave the makeup items as a gift. What can be done to fix this situation. I am really disappointed with how I am told to fix the problem that I did not create.

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8:04 am EST

Ulta Beauty store manager rude

Morning, how are you?, I've never written anything like this before. Im so very extremely upset. I hope that somebody here will be able to help me. I can give a brief description of my experience at ULTA. New location opened fridsy 1/20/2017(the manager on Sunday evening is going to make a bad impression for this new store). This store just opened close to my house. Which means i dont have to drive 45 min anymore. For christmas my grandfather got me so much great stuff from ulta. I just had a baby and have not been out much. So from the catalog and online, i made a list of things i would like to try. (My surprise, my grandfather got me quite a bit. The list i gave him had some options i liked but i was happy to try so many new things) he has never shopped at ulta before. Nor he will prob not go back. So he doesn't have rewards card. He didn't think i would not care for a few things so didnt include receipt w my gift. Ive tried thesr products and just wasnt happy w some. My face broke out bad and few things just were not for me. I thought i was stuck w the makeup when i read online i could getba store credit for the items i couldn't use. I called the store and was told i could bring them back for a credit. I was excitrd thst i could get a credit to try some other new things. Having a baby, getting myself pretty and feeling good is important. I did expect to possibly not get the full dollar amount. But worse case 50 to 75% worth i woukd of been happy. My horrible experience was i went into the new store. The store mgr for the night told me i would get the value based on how much customers bought the product for. I knew the products were popular so i said oj . As she scanned each item, she was so incredibly rude. Even the store associate originally helping me, her jaw dropped and she couldn't believe the dollar value the manager was plugging in. Everything wss so fast and she scanned in a gift card totaling $1986! I was so confused and upset that i said nevermind. At that price, il giv.e the items away to a friend or something. She could clearly tell i was pissed and just walked away. I siad my face was broken out and the credit amt wss absolutely ridicules . I coukdnt even afford to get something else with that credit. I said i should just take it back. She said "we close in 5 min ". Before i got angry and made a fool of myself yelling, i left and called the ULTA customer care number. And now am emailing you. The customer care said that amount was ridiculas. I callws the other ulta store 45 min away and they couldn't believe it either. This store was open 2 days, the manager on duty Sunday evening wasnt going to make a god name for the store. I am extremely angry, embarrassed, and feel very cheated. I hope someone can call or email me back to get me my products back or the credit for something else with the credit deserved. The lancome mascara was valued at 32.00 for example. The woman could see it was brand new. Used 2x. She typed in a $0.01 credit! I expected maybe the whole value toward something different, maybe even 25 dollar credit, but not a penny! Like i said, i disnt have a receipt so expected thr possibility of getting less then the value, but NEVER expected to be treated so badly and basicly insulted with the credit. I wanted to get something different my Christmas present return credit. lThank you very much,
Sara wheeler

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BrokenBones
, US
Feb 13, 2017 9:27 am EST
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I agree with Wine Is Good. Would you want to buy mascara that was used, whether it be two times or 20 times? If the store were to refund on used products they'd lose an awful lot of money.

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6:02 am EST

Ulta Beauty hair

I'm a divorcee alone no kids. Right before Christmas I made an appointment to have my hair cut, colored with three colors, and styled as a Christmas present to myself. I took a pic in of the exact style and color I wanted. I also asked how long it would take because due to health issues i cant sit in those chairs long. She said it shouldn't be over two hours long.

Almost 5 hours later I walked out with everything I had asked for NOT met at all! I had one color more of a i call strawberry blond not blond blond. I wanted some layers I got non. I wanted my hair to flip back she flipped it forward. I asked that it be rounded at the bottom that I hate hair cut into a "V" at the ends. Wanna guess that outcome? I got a V!

I explained to her that I'm being stalked and tormented by my ex husband and his cronies before she ever started. Now I know she blatantly (because of doing so many things) did everything she did on purpose. I asked for my money back they didn't want to do that but said to give them another chance then if I weren't pleased they would give it back. I decided and reset. Something came up that I couldn't make it and in the meantime I'm very concerned about going back because of the blatant actions. When I called back the girl on duty then said there was a 21 day window or some such and it had been 26 days, I said I was told of no window! This is sad that a company i "thought" to be as good as yours has done such and would hire such people!

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2:18 pm EST
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Ulta Beauty gift card

On Dec 7 2016 I purchased a $150.00 gift card as a Christmas gift for a family member. Unfortunately, on Christmas Day after opening gifts, I realized the gift card was among them.
On Dec 26 2016 I went in to the local Ulta store and the manager there contacted customer care on my behalf and explained the situation to an employee who I then spoke with. During that call I spoke withRobin and was told that there would be a 72 hour delay to be sure no activity had been taken on the lost cardbefore a replacement gift card would be mailed to me. I was told I would receive an email when the replacement was mailed. Having heard nothing, I called customer service on Jan 4 2017 and spoke with Rachel who told me that the replacement card was mailed to me on Jan 2 2017.
On Jan 9 2017. Still having received no replacement card, I again called customer care and after being told by Mike that the replacement card was mailed out on Jan 7 2017 a Saturday!), I then asked to speak with a supervisor. As obviouslyI was receiving conflicting information regarding the date a replacement was mailed. After an 18 minute hold, Mike retuned on the line and said I was being transferred to a supervisor. Instead, I listened to a recording asking me if I was satisfied with the result of my employee interaction, if yes, press 1, if no, press 2. I didn't respond, assuming I would then reach a supervisor. No, the recording thanked me for my response and the call was disconnected.
I immediately called back, again requesting to speak with a supervisor and after 11 minutes on hold, spoke with Colinda, who identified herself as a supervisor who told me that a replacement card had not even been REQUESTED until Jan 2 2017, let alone mailed, but that the replacement had indeed been mailed to me on SATURDAY Jan 7 2017.
At this time I'm not sure if I have been dealing with extremely incompetent customer service staff members or getting a runaround. (A polite way of saying I am possibly being lied to!).
I will say that I am doubtful that a replacement gift card will be received at all.
In all fairness, if I do receive the replacement. I will be sure to revisit this site to indicate that outcome.
Extremely disappointed at my experience with Ulta.

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6:49 am EST

Ulta Beauty please don't order anything!

I bought several items from Ulta and when I received my order one item was missing. Customer service rep said it was no longer in stock and that they were in contact with manufacturer. They said they were not able to refund me and promised I'll get the missing item soon and they also promised me a discount on my next order. That was way too good to be true. Missing item never arrived and I can't actually say anything about the discount offer. I'm afraid to order from this site and will never do that. Please don't order anything!

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4:20 pm EST
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Ulta Beauty ulta beauty / manager / cara butler

On 12/19/16 I went to Ulta Beauty in South Gate Ca.
Alazea plaza after waiting over 20 min in line to pay- only one cashier available at 1:40 pm. The cashier rang me up 3 times ( maybe she was new)?
so another wait of 10 minutes, finally she calls 3 other employees for a mistake on the cash register. Finally she calls the manager Carla Butler / Southgate office and I try to tell her that I'm on a work lunch break and would like to cancel my transaction since it's been over a 30 minute wait just to correct the cashiers mistake. I had given the cashier $140.00 dollars and the remaining would be on my card. The Manager ignored me and grabbed the money out of my hand and yelled " NO" I was bewildered at her rude and unprofessional attitude and kept on asking for her to return my money she went on to ignore me until she aggressively said "YOU CAN'T ALWAYS GET WHAT YOU WANT" I stated that I needed her name and her attitude was beyond bad for a manager. She said" well whatever" finally the line became so long she was pressured into letting other people go ahead of me. I was ready to call the police when she came back with my money. Needless to say after waiting for such a long time be treated so horribly I walked out with nothing but a very sour taste in my mouth. To be honest I feared for my safety with her aggressive attitude. I hope you can assist in the matter and call her out on her poor and belligerent managerial skills. The cashier who helped me did not know how to ring up products with money and debit card.
I left over $300.00 worth of my products due to her inaptitude .

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5:03 pm EST

Ulta Beauty cedar rapids iowa store

My apologies for using this forum...please forward to the corporate office.
My daughters and I frequently shop at Ulta...we were in Schaumberg, Illinois last weekend and had a great experience.
Today, in CR, IA, our local store, we had a terrible time. The sales folks in the store were great but checkout personnel were rushed, rude and nasty. I have previously bought birthday and Christmas gifts for my wife, daughters, and office personnel at Ulta because of the excellent service at your stores. I have received Perricone samples from several of your stores because of the amount of our purchase.
Additionally, I have puchased 500 shares of ULTA in the $236/share range. This may be liquidated Mon.
I have some thoughts on how to improve...appreciate your time!
Chris Walsh, MD. [protected]

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5:59 pm EDT
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Ulta Beauty Customer service

I ordered some stuff online and paid with a gift card. I was $4.75 over so I paid the difference on another card as the site directed. They billed my card for the whole order in error. I sent an email to customer service explaining this and their response was that I should have been more careful. So, I called customer service and was put on hold 3 times. When the girl came back for the fourth time I told her to cancel the order. She said she couldn't cancel orders. I told her to apply the gift card then. She couldn't do that either. So since ulta's solution was to do nothing I informed her that I would call the bank and cancel the payment and if ulta so chose to send the order I would consider it a gift from them or they could issue a call tag for ups to come pick it back up. But, as much as ulta would like to keep my money I would not allow them to choose that option. Customer service options are never to do nothing.

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6:15 pm EDT

Ulta Beauty my manager is rude, isolates me doesn't talk when I say hi she ignores me

[protected]

My name is Alicia Perez, I was working at the benefit brow bar I was busy with a client and another one wanted an appointment for lashes but I was busy so I told her to wait twenty minutes so she left and I wrote her name down in my book. I Take clients every twenty minutes she was late so I had another walk in and i took her when the other client came in I told her she is twenty minutes late I will ask the clinique representative to apply the lashes for her and she did, after all was done I went to the back room to drink water, the store manager Jennifer Machentash and prestige manager Renne began attacked me screaming at me her exact words . alicia what happened this morning ? I said what are you talking about ? she replies condescendingly why did you over book yourself, I told her the client was late and my representative manager told me I can give them 20 minutes and then I have to take the next person because I have sections in my book blocked off for appointments and walk ins.. she then starts screaming at me saying sometimes you have to throw what Dionna said out the window. ...random info...Benefit is a corporate and a franchise and I have to do everything the same as all the other benefits world wide and make the customer experience perfect, I don't know what Jen wanted me to do ?take all of them at one time and look like a mess ? I said back in a defeated tone of voice ok ill just give the clients one hour to be late sarcastic enough to get it threw to her that I have a business to run ! and she said said calm down its just eyebrows, very rude! I have been doing eyebrows for five years I am a certified esthetician and I do not appreciate her unethical and rude attitude towards me. I work hard and I am great at what I do that is why I was hired and why my clientel love me and continue to rebook with me every three weeks.. she is making me feel isolated unwanted and I do not want to lose my job over this drama and i was wondering if she doesn't stop after this will I be able to be rehired in the future at an Ulta if I do decide to put in my two weeks

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NixieNix
, US
Dec 13, 2016 8:20 pm EST
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You really shouldn't be posting this kind of stuff online. I work at ulta as well and if your coworkers or boss sees this, you could be fired. At least be smart enough to not include your full name... just looking out for you

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9:48 am EDT

Ulta Beauty owed money

I worked for Ulta for 4 yr.I am no longer with the company but they owe me money for training & travel. They have come up with every reason they can think of & that's not ok. Now the district manager Cathey Lenz is telling me thur text messages that its been over 90 days & I wouldn't get the money that I'm owed. I drove 2 hrs back & forth in bad weather with out saying a word. I know that other mangers who are not there any more got their money Because I have seen the checks ! So why am I being treated this way! Just pay me & let me move on! The worst managers I ever had to work with! I'm so happy at my new job! What a difference!

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2:51 am EDT

Ulta Beauty total scam!

Ulta is a total scam website! I made and order and accidentally made a mistake so my address was incorrect. I immediately called customer service and told them about the mistake, but they refused to change anything because my order was already pending. I told them that I'm shopping online for years and I know that it is still possible to make changes, but they refused. Then I contacted PayPal and their rep called Ulta and tried to resolve the situation, but Ulta just disconnected. Then I called again and they told that we can discuss this without PayPal! I said that I trust PayPal and I need their protection. But they refused to communicate with me if I'll continue to use PayPal help! What a scam! So they never changed my address and I never received my order and have no idea where it was delivered!

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8:29 am EDT

Ulta Beauty 50% off beauty steals & customer service (or lack of it)

Ulta will advertise prestige items at 1/2 off but run out immediately as they might only have 3-7 in stock of this item and it also sells out online immediately too. Bait and switch. Sales associates could not care less but give cursory " first come, first served- sorry, not sorry". Suggestion: obviously stock up on sales items but offer raincheck or some sort of substitute to give customer feeling they give a 💩 And, don't bother asking for manager, they are worse. Sephora! You get all my business. Ulta- bye Felicia.

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1:57 am EST
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Ulta Beauty hair service

Date of the incident: Had 4-5 appointments between September and October 2015. I went in, to a stylist I had been seeing for over 2 years, and showed a picture of silver hair that I wanted. After the stylist attempted three time to dye by brown hair to silver (and charged each time even though the silver did not take), the stylist said we would have to bleach my hair. In a span of one month, she bleached my hair 4-5 times. The last visit, she bleached it and then colored it and it came out bright blue. She then dried my hair and used a hot curling iron. I left the salon with my hair crumbling off and broken off all over my head. My hair is completely destroyed and at no point was it close to what I wanted. Not only that, but she never admitted that my hair was fried and never offered a refund or tried to repair my hair in any way. I spent over $1, 000 for my hair to be ruined. I had to pay a different salon to begin repairing treatments and also had to cut off over 6 inches off of my hair because it was so badly damaged.

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Merlin Slocumb  
, US
Feb 10, 2016 11:05 am EST
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It was the worse haircut/style I have ever had. Color didn't even cover the gray roots. The stylist acted totally clueless. Was very clear on what I wanted. 112.00$ I was shaking when I left. The worst!

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8:11 am EDT
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Ulta Beauty rewards program

Or should I call it Bait and Switch? I have been a loyal customer, having achieved platinum over the last few years by mid-year. I have switched from purchasing beauty products at various other outlets (Sephora and Nordstrom's primarily, both of which offer transparency in their rewards) in order to capitalize on Ulta's rewards. I have encouraged family and friends to consolidate their purchases at Ulta feeling that their reward program was one of the best. And I've been duped. It is actually one of the worst because the rules and redemption value constantly change. I have spoken to employees at a retail location whose only explanation is that 'it's complicated.' I have also contacted the company via their website asking for clarification as to why my point value to dollar rewards ratio fluctuates and on two occasions have received canned answers with no further clarity. The most recent fiasco (insult) involves my usage of 300 points that corresponded to an $8 value/credit of $128 available, yet when I checked my balance I was down to $83! How did I lose $37 in the process?! Only Ulta can answer, but I'll just get another canned response and it will be referred to their 'marketing' department and they will continue to bait and switch customers. I am disgusted with this company's tactics and I will go back to Nordstrom's, a company I can trust. And I will ensure that I use my social network to inform and educate the public about this company's shoddy practices.

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Good4Something
, US
Mar 13, 2016 7:36 pm EDT

Hey there! - As an Ulta employee, I'll try to explain it the best I can. I will agree with you that the Rewards program can be very confusing, and I first off want to thank you for your years as a valued platinum member.
To start off, the value of the points is a little strange. Every $100 spent is about $3 in rewards you can use back ($1=1 point in rewards). However, as your points increase, the amount of money you get back in rewards increases exponentially. So, if you have 100 points, you have $3 to use as a credit from the rewards program. However, if you have 1000 points (spent $1000), that's $50 in rewards. For 2000 points, its $125.
Speaking for my store only, we suggest that shoppers save their points as much as possible to maximize their rewards when they shop. So, when you spent the $8 in 300 points (I think it should be $11, but I'm not entirely sure. The system does it automatically, but you can try contacting customer service and see if they have any explanation). Once you spent your "points", they went down, making the amount of rewards you could receive go down as well. You're not technically losing money; the upward curve of rewards also curves downward as you spend those points. So if you went from $50 in rewards from 1000 points, and used 100 points ($3), you're down to 900 points. To the best of my knowledge, that's somewhere around $36. Obviously you didn't use the $14, but it bases your available rewards on how many points you have left.
Like I said, its a super strange way to go about the program. It wants to increase the rewards you get as you get more points, but it works kinda funky as you go backwards.
I hope that helped clear it up a little, and I hope you continue to shop at Ulta!

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7:24 am EDT

Ulta Beauty cancelling an order

I browsed through the website last night and ordered $43 worth of things. This morning, I regret the order so I called in to see if it could be cancelled before it shipped. Turns out, they don't have a system that lets them do that! So now I have to wait until my product gets here then return it back manually. Not only that, but when I asked to speak to the manager, she hung up on me! Very rude and awful customer service.

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Kirsta Lee
, US
May 12, 2023 10:39 am EDT
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This is the worst customer service I’ve ever experienced! No one cares about you! They don’t know what they are doing! I canceled and order! Never got my refund! Then they tell me to give them my bank statement I send it! I heard nothing! Then I asked to speak to a manager and never got a call back! Then I call another week later they said they can’t find anything about my order and that I got my refund! I still never got it ! They stole money from me! I’m soo over this! Do not order them cancel they will rob you! 0/5 stars

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Lauren Reil
, US
Dec 19, 2020 4:15 pm EST

I had just moved and accidentally shipped things to my last house. Within 30 seconds of ordering I called immediately (because I had made this mistake the night before and had to have my mom(who Is a lot more strongman willed than I am) argue until they refunded my gift card because the customer service was awful and not listening to me, I knew I needed to call ASAP) and they said they could not cancel it but would try however there were no guarantees. THIRTY SECONDS AND THERE ARE NO GUARANTEES?! I never got the package from the forwarded mail and never got a refund. Totally disappointed that they could not 1. Cancel an order made within a minute and 2. That the customer service was particularly unhelpful. I love ULTA in stores but there needs to be a better system going online. Let me cancel my order from the app within a certain amount of time or be able to cancel the order when called. I know for a fact that there is not someone with my order in a package within 30 seconds of me ordering so why it cannot be canceled is a MYSTERY to me. It’s practically a scam and disgusting. They have my money and I don’t have my products. It’s been months.

Ulta Beauty In-depth Review

Website Design and User Experience: The Ulta Beauty website is well-designed and offers a user-friendly experience. The layout is clean and organized, making it easy to navigate and find products. The search function is efficient and provides accurate results. The overall design is visually appealing and enhances the shopping experience.

Product Range and Availability: Ulta Beauty offers a wide range of products, including makeup, skincare, haircare, and fragrance. The selection is extensive, with both high-end and affordable options available. The website provides detailed product descriptions and customer reviews, helping users make informed purchasing decisions. The availability of products is generally good, although some popular items may occasionally be out of stock.

Pricing and Discounts: Ulta Beauty offers competitive pricing on its products. There are frequent discounts and promotions available, allowing customers to save money on their purchases. The website also has a dedicated "Sale" section where users can find discounted items. Additionally, Ulta Beauty offers a rewards program that provides further discounts and exclusive offers to loyal customers.

Customer Service and Support: Ulta Beauty provides excellent customer service and support. The website has a comprehensive FAQ section that addresses common queries and concerns. Users can also contact customer service via phone or email for personalized assistance. The response time is generally quick, and the staff is knowledgeable and helpful in resolving any issues or inquiries.

Shipping and Delivery: Ulta Beauty offers reliable shipping and delivery services. The website provides various shipping options, including standard, expedited, and international shipping. The estimated delivery time is provided during the checkout process, ensuring transparency for customers. Orders are typically processed and shipped promptly, and tracking information is provided for easy monitoring of the shipment.

Return and Exchange Policy: Ulta Beauty has a flexible return and exchange policy. Customers can return or exchange products within 60 days of purchase, either in-store or by mail. The website provides clear instructions on how to initiate a return or exchange, making the process hassle-free. Refunds are processed promptly, and the customer is notified via email once the return is completed.

Loyalty Program and Rewards: Ulta Beauty has a highly rewarding loyalty program. The Ultamate Rewards program allows customers to earn points on their purchases, which can be redeemed for discounts on future orders. The program also offers exclusive perks, such as birthday gifts and access to special events. The rewards program is free to join and provides great value to frequent shoppers.

In-store Experience: The in-store experience at Ulta Beauty is enjoyable and convenient. The stores are well-organized and stocked with a wide range of products. The staff is friendly and knowledgeable, providing assistance and recommendations when needed. The stores also offer beauty services, such as salon treatments and makeup consultations, enhancing the overall shopping experience.

Beauty Services and Expertise: Ulta Beauty excels in providing beauty services and expertise. The website offers detailed information about the various services available, including salon treatments, skincare consultations, and makeup application. The staff is highly trained and skilled, ensuring that customers receive professional and personalized services. The expertise and guidance provided by the beauty experts contribute to a satisfying and fulfilling beauty experience.

Social Media Presence and Engagement: Ulta Beauty has a strong social media presence and engages with its customers effectively. The brand actively maintains accounts on popular platforms like Facebook, Instagram, and Twitter. They regularly post updates, product recommendations, and tutorials, keeping their followers informed and engaged. Ulta Beauty also interacts with customers through comments, messages, and giveaways, fostering a sense of community and connection.

Overall Rating and Recommendation: Ulta Beauty is a highly recommended beauty retailer. The website offers a seamless shopping experience with a wide range of products and competitive pricing. The customer service is excellent, and the shipping and return policies are customer-friendly. The loyalty program provides great value, and the in-store experience is enjoyable. The beauty services and expertise offered by Ulta Beauty are top-notch. With its strong social media presence and engagement, Ulta Beauty is a trusted and reliable destination for all beauty needs.

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Contact Ulta Beauty customer service

Phone number

+1 (866) 983-8582

Website

www.ulta.com

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