The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Ugg Boots / did not receive boots after requesting exchange

1 CA, United States Review updated:
Contact information:
Phone: (800) 590-7298

Ordered a pair of boots for my wife's birthday. Order was delivered and received in a timely manner. Boots didn't fit right so my wife wanted me to exchange. Requested exchange info from customer support and mailed to Canada as requested for $24. Boots received in Canada on 12/17/2008. Still have not received the boots requested in the exchange. If company is not going to accept exchanges should be stated up front. Requested a status update numerous times with no response. Will be contacting the Better Business Bureau as well as a number of National Consumer Advocates if not received in one more week. Uggboutique will receive national negative publicity and potentially a law suit based on fraud.

Sort by: UpDate | Rating


  6th of Feb, 2009
0 Votes

I think Fake UGGS and companies who sell them have taken over for the fake Louis Vuittons, Coach, and Dooneys. The first were the FAKE-EX's (Rolex)...but at least you only paid $25 for the watch. All I can say is that it is worth it to go buy UGGS from real dealers. Sad, but true.

Post your comment