The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Ubisoft / no resonce from support

1 South Africa Review updated:
Contact information:

I had trouble when playing the game, got an error that said a graphic file was not found. I made use of there online support witch was very good at first, I was told to download new drivers witch I did. And the problem still continues it been more than 2 week and I still have no reply from them on helping me fix the problem

Th
Sort by: UpDate | Rating

Comments

  • Mi
      15th of Oct, 2008
    0 Votes

    There is a way to "get to the top" with a complaint about Ubisoft tech support. You can write to them (keep it short/succinct-verbosity loses). Send two letters - one to: Mr. Yves Guillemot, Chairman/CEO, Ubisoft, 28 Rue Armand Carrel 93108 Montreuil-sous-Bois, Cedex, France. Send the other to: General Manager, Ubisoft Support, 3200 Gateway Centre Blvd, Suite 100, Morrisville, NC 27560.

  • Ya
      27th of Oct, 2009
    0 Votes
    ubisoft - tom clancy's hawx
    ubisoft
    United States

    xbox 360 tom clancy's hawx
    you cannot land with the planes
    you cannot take off with the planes
    flight models are not realistic

    this game is a waste of money!!!

  • Ko
      26th of Jan, 2012
    0 Votes

    I've had numerous attempts to contact support since I started playing Castle Empire 3 months ago. This game is full of bugs and they never get back to you.

  • Dj
      8th of Aug, 2012
    0 Votes

    I registered to play their online game The Settlers. I get in and play the game and find that twice items were not creditied to me. They want a screen display--of what?!? Nothing happened! So, there's nothing to show.

    When I registered they sent me an email saying I could get a discount on buying the game. But when I go to apply it to my order, nothing happened again and they still haven't fixed it!

  • Jo
      28th of Apr, 2013
    0 Votes
    ubisoft - un playable game on xbox 360
    San Diego
    California
    United States

    game is un play able is scored in a complete circle when recieved non functtionable as a xbox 360 game

  • Gr
      18th of Jan, 2015
    0 Votes

    I just spent $80 on the "THE CREW" and now I cant even play on my third day because of the UBISOFT(game maker) server is down and I don't get no response from them. I go to the site they tell me to go to and I can't even explain my issue or grievances! $80 bucks is a lot in this household and I thought it was wisely spent till now!!!

Post your comment