Trip Central / agent I worked with did not get my sale!

Oakville, ON, Canada

I am quite disappointed to hear the agent that I worked with all day September 26th 2018 to select my vacation package lost my sale.
Bismark Abreu a gem to work with, based out of Oakville. Went above and beyond to help me find my vacation package.
He sent me a link to book my package the next day as I was not ready to process my payment.
The link had a glitch and wouldn't work. Bismark had the day off so I had to call the number for someone to take my credit card information.
Ariff Khan took the call and processed my payment. I sent Bismark a message telling him what had happened and he told me Ariff took the booking sale. How is this possible and fare? So unethical. Bismark hands down should have received any and all commissions related to this booking # 1819114.

Sep 28, 2018

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