SUBMIT A COMPLAINT / Trampoline accessories

I ordered padding and a net for a 15 ft trampoline. The box arrived clearly stating 14ft. Since the promotion for these products was ending and there was no one answering the customer service line, I reordered. I then received a 14ft net with the correct padding. For three months I emailed, made telephone calls and finally reported them to the BBB. They lied and said that they had called me (no message and no record of missed call from them until report to BBB). When I tried to speak to a manager, they were always "too busy". In short, I am out close to $200 for merchandise that doesn't fit. I will be starting a small claims court case in the morning. DO NOT BUY FROM THIS COMPANY

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