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Tracfone / can't get my phone to work

United States

had a tracfone for years. so decided to get a new phone, and transfer my minutes over, after many call got to talk to someone, but had to act like I was going to buy something in order to talk to a human. gave her the information she said my phone would work in 2 days. well after 4 days had to call 6 times to talk to someone after on the phone for 1 1/2 hours she told me the phone I got would not work in my area, I asked how would you know if a phone worked in my area, was told I wouldn't know until it wouldn't work. I told her to just put my time back on the old phone, I was told it would take 2 days, well still wouldn't work . went back through all the calls and waiting and number pushing. was told again it will be 2 more days. called back told the to just refund my money, I was the told I couldn't get my money back because it was a government issued phone. I told the man I bought and paid for the phone the government has nothing to do with my phone. after another number pushing was again told it would take 2 more days. well guess what still no phone... WORST PHONE EVER...PLEASE NEVER BUY ONE

De
Dec 31, 2014

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