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Toyota / payment

Charlotte, NC, United States Review updated:
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Very unsatisfied in the manner that Toyota handles late payments. No payment reminders or late payment notification, especially for the first time of a missed payment.
Auto-payment was already in effect.
Your staff is very rude at the time of speaking to a customer.
At the time of calling a customer, it is the callers responsibility to introduce themselves before demanding information from the customer.
Ma
May 8, 2017
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Jo
  19th of May, 2017
Agree Disagree 0 Votes
we so understand what your saying, we're in NC as well, and we think they are very money hungry and can careless about your well being or whatever and just cares about funds and being paid...they have no right to be this way towards consumer's if you will...well i hope things work out for you as we hope for the same, but at this point they owe us money (refund) as it we're
So
  20th of Jun, 2017
Agree Disagree 0 Votes
@Joshua Uhl Your comment was recently brought to our attention and we appreciate your feedback. Providing great service is our priority. You are welcome to contact us directly if you would like to further discuss your concerns. Our customers are important to us, so we appreciate every opportunity to assist. Please feel free to contact us at your convenience.
Thank you,
Southeast Toyota Finance
1-800-686-3494
So
  20th of Jun, 2017
Agree Disagree 0 Votes
Your post was recently brought to our attention and we appreciate your feedback. Providing great service is our priority. You are welcome to contact us directly if you would like to further discuss your concerns. Our customers are important to us, so we appreciate every opportunity to assist. Please feel free to contact us at your convenience.
Thank you,
Southeast Toyota Finance
1-800-686-3494

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Toyota Motor Corporation Logo Toyota Motor Corporation
Customer Care Service
Overall Satisfaction Rating

733 Reviews
1 Toyota-Cho
Toyota City
CA
Japan - 471-8571
+81 800 700 7700
+1 310 468 7814
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