I sure wish I had read these comments before I too fell into this trap! I was charged 4x because it kept coming up saying that it would not accept my cc, please use another one. I have called all the #'s that have been provided (there have been a few), they all have the same operator, amazingly, they say please wait for an agent to get to you, it's the same girl every single time! What are the odds of that happening??? Once you tell her your problem, she's says please hold, and she hangs up on you. I even tried live chatting with someone, the same song & dance as the operator, basically saying they don't have my order and cannot help me. However, she said she couldn't give me a phone # for support unless I had and ID #, which of course I didn't, because I never got any confirmation that the order was placed except my Credit Card. I have contacted my Credit Card company, and the charges have been pending for 5 days already, but said it can take up to 10 days for a charge to be pending, however it is unusual. After the 10 days, the charges will disappear, but my fear is that whoever this company is, still has my information, and I plan on making sure they don't get it again. I have a friend who advised that I contact FTC.gov (Federal trading Company) to send in a complaint. I think everyone here should do the same...let's get these creeps before they sucker others into their trap!!!
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