As per Tissot's policy it provides international warranty for materials and any defect free of cost for two years. In Bangladesh Kallol group is the authorized dealer of Tissot watches. I bought my watch from USA from an authorized dealer which provides international warranty. However, in Bangladesh I talked with an authorized dealer they replied that they only provide service warranty if they fixed something they will charge me. I think it is against the Tissot Warranty policy.

I would like Tissot to investigate the matter and consult with the authorized dealer regarding it.

With Regards,

May 08, 2017

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