Tinder
Reviews and Complaints

Someone has made an account using my name and pictures. I have never made a tinder account because I am married. I have been with my husband for 9 years and this is causing an issue. I have had multiple people report it.

Brandi Johnson
Wichita KS
blonde hair
27 years old

Please cancel the account immediately.

I have provided a picture but it is not one of the ones on tinder.

My name is Priscilla Cutlip and I would like to report a person who is using my cell phone number to catfish women. I've received several text messages from random people who send me inappropriate pictures. I do not use tinder nor do I have profile. The person giving out my cell phone number claims to be a man named Marc in the 330 area code. He's repeatedly giving my number out and I'd hate to take legal action against the site.

hey guys i would currently like a refund on my tinder gold account i purchased last night for $209 as i read the description from what i understood from your wording it was only costing $18 a month which is affordable., but it has taken out the whole $209 as i cant afford that. i also know there is a 7 day cooling down period by law., i purchased this last night at 7:36pm on the 28/12/17.

I purchased tinder gold membership for one month, only. My account was debited in Nov and now again in Dec. I would like a refund for the Dec debit.
Also, this gold membership is questionable... The same photos appear under the gold membership as it does in the standard viewing. The photos come up saying someone likes you and yet when you like in return it doesn't come up as a match, how can that be? When two parties like each other it comes up as a match...

Please refund the money owing and cancel the gold membership. The bank has been notified and there is a stop on any further transactions from your company.

HI my account on tinder was banned for no reason. I got an email saying i violated the terms of service and therefore my account was deleted. I went through all the terms of service and community guidelines and cannot find any violation I may have comiited. I have emailed them several times to ask them to simply tell me what violation I committed but they are refusing to tell me. Please help. I'm not looking for them to unban me or reactivate my account. I simply want them to tell me what rule or rules I broke. Thanks in advance

Dear Tinder,

it has come to my attention that someone has been using my own personal photos under an account called Emma (aged 18) this is a fake account, and please if you could reassure me that this will be reported and deleted as they are using my photos to catfish other people .

Please get back to me on this when the account has been deleted,

Thank you,

Poppy Nunn

On the 15/9/2017 I made 3 purchases via the Tinder App. 2 were for $53.99 to receive 60 Super likes and another was for $139.99 for annual subscription. These have not been mad available to me and I am still using the free, standard usability for this app. There are no contact details for Tinder so I am unable to put the complaint forward to them. Basically I believe I have not received what I paid for.

I met a guy about two weeks ago claimto be in Army against My better judgment I download an app called Kik any ways honey did not add up please stop this guy I am smart but most woman are desperate for love and attention they will believe anything

His name was Anthony Martinez
His email which is checked is real
It's [protected]@gmail.com

Please stop him
If you have any further questions I can be reached at [protected]

I have several photos of him as well

I deleted tinder over a month ago and it's still charging me. I wish to end my subscription. I was under ther impression that I paid for a tinder plus with a one month subscription but apple billing have continued to deduct $28.99 from my account each month. I was not aware I was signing up for a a contract and I'd like to cease further payments for a app I used only the once.
Kind regards.
Matthew Scott

Dear Complaints Team,

Re: Romance Fraud Complaint,

I would like to report a 'Romance Fraud' which recently happened with a person found on Tinder App.

I started an online relationship with one Bradley Smith of USA origin, via the App facility that allows you to pinpoint suitors around the world. I found this person in Switzerland.

After a pause and then a short time of chatting in the Tinder App he encoutaged me to chat on Google Hangouts. He deleted his connection with me from Tinder where I could no longer contact him.

One day he said he was flying to Dubai for business deal. He owned a company called Crown Oil & Dredging Services. After a period of meetings and presentations he claimed to have won a contract to dredge for oil.

We chatted on Hangouts from September to late November. He wrote every day anf encourahed me to do the same often getting angry at my lack of time for him if I missed returning a message. He professed great love for me quite early. He shared many photos of himself, his daughter and his business plans. He sent pictures of his contracts and company research and even his passport. He encouraged me to do the same. I sent him only a 6 or 7 pictures of myself fully clothed and my young neice and nephew and my two freinds. All pictutes he sent ate attached with this message.

After some time I was convinced the relationship could be real and he wrote of  his visiting London to see me in December for a week while his company shipped materials in the sea from China. He mentioned wedding rings and  a future together for the rest of our lives which I naively believed.

At this point he said he needed money quickly as his China supplier had a shortfall and the new supplier costed $400 per item more for his dredging materials. He claimed if he did not get this money by a certain date to ship the materials that he would loose the Dubai contract through negligence.

I borrowed £1000. Which he said would help greatly, saying he was asking other friends too. On a sunday afternoon I got the money in my account for him. He seemed very, very happy and suggested I send the money via Western Union or Moneygram. This sparked my curiosity! I heard this is a method of payment with no trace. I asked for his bank number but he refused adamantly to send this information. I was unwilling to use this payment method and I suddenly became skeptical.

As soon as I admitted doubt and was unwilling to help he became very hostile. He picked a fight with me regarding some personal faults, though I remained devoted. Eventually he found an excuse to extract himself from the 'relationship' at the end of November 2017.

I am choosing to report this now to protect others from his scam story and scam behaviour. His name is probably fiction and the pictures I suspect identiry fraid. They are all taken at a distance with few selfies. I worry for other victims as his story is convincing. Although no money was actually taken from me I worry other desperate 40 something year old women may be duped into losing money.

Please accept this information against this person or persons who may be part of a Nigerian scam ring so I've heard. His text did mot seem American and the syntax in his words was always odd. At times his letters seemd like a different personality altogether. Please be warned against this name and note his pictures and associate persons as identities stolent with a fraudster(s) posing behind his online connection. I feel it my duty to report this. Thankyou for you attention. I wish to remaon anonymous.

Sincerely
A Tinder victim of romance fraud.

I can never recommend Tinder now.

Hello, it's impossible to cancel my subscription to tinder gold. This is robbery. I've tried everything and there is no option to cancel it and manage subscriptions button is nowhere to be found on my app. Please cancel my subscription to tinder gold before you rob me again. It's linked...THIS IS MY HARD EARNED MONEY, so please next time before charging, think this- there more stuff we need to do apart from dating.

When I try to open tinder it says that my account is under review. Then it says "you have been warned too many times." I've never been warned, not even once about anything. I'm sure I'm not violating the guidelines. I paid for a full month of tinder plus but I'm not able to use it and I'm not getting what I paid for. They're taking too long to review and want my account back.

Hi Tinder support

Thank you for a great app I've been using for almost a year now with great experiences.

However, there is a big issue, which has been a problem for a little over a month now.

I don't know what has happened or if this is just a problem on the Danish Tinder app. But now there are way, way less profiles to swipe through than there used to be.

Usually when I hadn't been on Tinder for a day I would get around 100 profiles or even more to swipe through. Now I get around 10 profiles or a little more but no more than 20 profiles (unless visiting other cities). I've always searched in a 50 km radius.

It worries me if Tinder has made an update that for some reason results in giving me only around 10 % the profiles I used to get as I historically need many profiles to get a match. I don't want to look for competitor apps before I've consulted you, but I'm afraid that will be my solution unless you can solve the issue for me.

Please let me know if you need further information from me in order to help.

Thanks a lot in advance for your help.

Hello,

it's impossible to cancel my subscription to tinder gold. This is robbery. I've tried everything and there is no option to cancel it and manage subscriptions button is nowhere to be found on my app. Please cancel my subscription to tinder gold before you rob me again.

It's linked to my facebook with email address zachary.[protected]@gmail.com

Please cancel it asap

I had Tinder for a week or two and then got kicked off. My account was under review. I had not sent any inappropriate messages, nor had I been rude to anyone. I figured it was because I said I'm transgender first up, as I've had a lot of hate about it. But I let it review me. But that's not the issue.
It's been three days and I've gotten no emails saying what's happening with it. I've sent two questions to support and still no emails! I just want to get back to my dating.

Hello, My name is Meagan.
I'm filing this complaint in regards to being advised by a person of whom I don't know, that someone has created a tinder account under my identity.
They have created me under (Megan 35).
Could your admin please delete my profile as I'm a married woman.
The person has obviously copied and uploaded a picture of myself from my Facebook profile.
I see this behaviour as a complete invasion of privacy.
Could your admin please rectify this matter.
My contact email is as follows should you need to contact me.
meagan.[protected]@gmail.com.

Kind regards
Meagan O'Meara.

I cancelled the subscription after i was charged 520 in the afternoon, i want refund for this as i was not aware of the fact that the subscription is monthly.
Order id- GPA.[protected]
It has not been even a month when i applied for the first time.
Now i need the refund for the amount deducted today please help me with this. That's not correct from your part to charge the amount when it has not been even a month and I don't want the subscription, the amount got deducted today and i cancelled the subscription today only please send me my refund.

I paid a six month subscription for Tinder Gold and this was revoked from me on the 2nd of December (having only been subscribed for 2-3 weeks).

I believe this to be an error but my complaints have been ignored. Please can this be looked at immediately and having paid £104 approx for 6 months can my subscription be reinstated immediately? Thank you.

Kind regards
Paying Customer.

My account was deleted by tinder for violating rules. I have been bullied on tinder and harassed for sex. Is that not breaking the rules? I was wondering if I can have my account not deleted as I believe I have done nothing wrong. I believe I did nothing wrong and I am deeply sorry for violating the rules. Is it not okay to put my Snapchat account on tinder?

I purchased the tinder gold, and today when I went to login it asked me to login using my facebook and or phone number, but it never connected. When I called customer support, I got the run around, and the rep - Daniel keep saying he was going to refund my money but use digital currency! I didn't use digital currency to purchase the plan, I don't want digital currency to be refunded. On top of that, he wanted access to my computer, and my niece caught him trying to login into other accounts such as amazon, paypal, and access my camera on the computer. And after an hour and half, nothing was resolved! He keep trying to say, he was just verifying my email, blah blah blah! I just want my money back! And make sure my information is deleted!