Thrifty car sales in Clearwater Florida abuses customers who have purchased warranty and or extended warranty options. Thrifty will have you schedule your vehicle and have you wait three to four days and still not fix your warranty item. Thrifty will tell you that the problem is solved and as you drive away, the problem still persists.
The manager Dan is a deceiving young man and his counter part Bo is just as bad. The lies the deception are ongoing and people need to make it stop. They have complaints all over the board and rebuttel by stating more lies. They put the customers down for having bad credit, but they are the ones making you pay extra for a warranty and option package not honored. How can a muffler and exhaust system fall apart in 6 days? How can the water pump fault in 11 days? Why does thrifty express absolutely nothing to the customer. I was told, we'll see if we can get it done this week. This is my only car. Thrifty then tells me to take it somewhere else and they may be able to pay. I spend the time to find another place, get the vehicle looked at and priced, Thrifty tells me no, that is not covered, bring it back. The vehicle needs fixed now and not later. I'm missing work and thrifty does not blink an eye. They will give every excuse to not help like the mechanic is sick, booked solid. The computer system crashed and it must have lost your information. The front receptionist quit and didn't leave a message. Dan is working on it-only to find out Dan is gone for two days.
Dan and Bo are terrible. People do not waste your time and money to Thrifty car sales.