Teco / Request for deposit
I became unemployed in June of 2008 due to upcoming surgery. I've had two surgeries in six months. Lost my job due to medical conditions and received no compensation making it difficult to make ends meet. I've been a customer of TECO for 22+ years and maintained an excellent standing. I've had family and friends use me as a referral when getting service and not having to leave a deposit.
After my surgery I contacted TECO on a few occasions asking them to extend my due date for payment. This was approved and I made my payment by the date agreed upon. I had no idea doing this was going to open the door for TECO to demand a $540.00 deposit or else. I contacted them and asked for some consideration due to my medical hardship and was treated worse than dirt with rudeness and disrespect.
I find it very unfair that we have no choice as to whom to use for our services. We can be treated any way as there is nowhere to turn. Talk about monopolizing and controlling the people. I never thought anyone could be subjected to such strong hold here in America. Where are the peoples rights to choice?
I am 53 years old, worked since I'm 16, my wife had to get a second job to help maintain what we have and work on catching up on things and because of an unforeseen medical problem I can be treated worse than an animal because TECO knows they can.
This is really unfair and I need a little help. I cannot afford $540.00 and my regular monthly bill and I have nowhere to turn for help. How many more people are out there not looking to avoid paying what they owe, but are being put over the coals, no pun intended, because TECO can.
I am going to research this further to see if legal action can be taken against TECO for discrimination or something and something really needs to be done to allow the people to have choice so as to not be stepped on.
Verizon was another for a long time that was able to have it all their way. Unfortunately for them this is not the case anymore where people now can choose their provider for service.
I know I'm one person but I'm sure there are lot's of folks out there not satisfied with TECO but can't do anything about it but move to where another provider is available.
If there is an answer to this please pass it along. I've even asked for help from supervisors at TECO and was told they would have to call me back, I'm still waiting now two weeks for that call. You know why, because they can.
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