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SuperShuttle / scam and cheating

1 United States
Contact information:

I booked Super shuttle to Houston Hobby Airport, but the driver took me to IAH Airport. Since I am not aware of the road, I was in impression that I was going to right airport. The driver least co-operated when I asked him to take me back to the Hobby Airport. He asked me to book another shuttle even though I had to board a flight in short time. I ended up traveling in taxi.

As a process, when you book super shuttle on phone, they ask you the Flight details, based on which they identify the airport. Moreover, I had already mentioned the right airport on phone however everything ended up in vain due to lack of call handling by super shuttle.

Va

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