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Sunwing Travel Group / resort package and people here are racist

Oakville, ON, Canada

Hi.

Iam a single mother with two kid! Everything I saw on site was not my expectation! My daughter was sick and I want to leave 2 days after my stay at grand princess sunset. They said all inclusive and lot of thing to do but everything is extra charge. This resort is rated customer service 3/5 not even 4/5. On top of that people here r judgemental and racist. I ask to cancel my flight before we leave but they didn't cancel it! I pay for the cancellation fee but they didn't apply after my daughter still sick! Please help!

Mi
Jan 08, 2018

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