Sun Cellularreconnection fee

I called your customer service and billing dept numerous times to adjust my being charge for reconnection fee which should not be in the first place. Ive been dealing with this for a month and still no result. Your billing team unfortunately is incompetent to even state the reason why im asking for adjustment. Last time i called was friday and the rep disconnected the call when i asked for a sup or manager. Im already preparing my letter to have this endorsed to ntc and dti or whoever government dept/office this apply. Ive had enough and im tired of dealing this with your company. i will also consult legal assistance on this. I want this kind of harassment stopped and mitigated so it will not happen again to your other customer.

May 17, 2017

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