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Suddenlink Communications / bad service

Fort Sill, OK, United States

First off the technician couldn't answer any of our questions and he was on his phone most of the time. We called to connect our personal modem so that we could have 2 in our house and we were told that it couldn't be done, but when we had called tech support the day before we were told that it was no problem and it could be some. We also got cable and didn't offer any specials or premium channels. They don't offer phone service. We are in the military and live on post in FT. Sill and they don't offer but 1 speed. There are no other options for a faster speed. Why is it the Soldiers have to suffer because Suddenlink can't get their act together?

Bb
May 5, 2017

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