Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

StubHub / Tickets

Posted: Aug 26, 2016 by   User 
Complaint Rating:  0 % with 1 votes
0% 1
Contact information:
San Francisco, California
United States
I've purchased two concert tickets from www.stubhub.com for me and my friend. But unfortunately due to some health issues my friend will not be able to go. So I decided to return one ticket and go alone. I contacted StubHub and explained the situation. Their rep seemed nice at the beginning, he said he understands our situation and that he's really sorry for that, but there's nothing he could do. He said that they can't cancel tickets and do not provide refunds. He said that I can try and sell it on the concert day. Very disappointed with StubHub, the most unprofessional service I have ever seen! A lot of things can happen, and who knew that my friend would get in the hospital and will not be able to come.
I'm very disappointed and will never use StubHub again!
Complaint comments Comments (0) Complaint country United States Complaint category Entertainment

Post your Comment

Pl Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

StubHub Logo StubHub
Customer Care Service
199 Fremont Street, Suite 300, Floor 4
San Francisco
United States - 94105
View Full Information
Contact Us

Reply to