Today around 4 o'clock (12/4/18). I was at 13689 Foothill Blvd in Sylmar CA Starbucks. Orderer a Grande Caramel Fappacinno. I waited for 25 minutes and I never received my drink. People who ordered after me got their drinks. I asked the cashier for mt money back because I waited for a very long period of time without receiving my drink. He returned my money and offered me a drink free of charge.See the Top 10 Worst Complaints in Sylmar, CA I told him no thank you. I was very displeased and disappointed with the service. It has happened multiple times before. One day I was in line and the man in front of me was having a conversation with the cashier who was I believe to be the girlfriend of the man in front of me. They were talking for a long period of time. After she made the drink for him, approximately 5-10 minutes, he finally moved out of the line.

Dec 04, 2018

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