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Standard Bank / why is standard bank refusing to unblock my credit card

1 United States
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My Master card was blocked by Standard bank in January 2009 due to another being in default. I have since paid the other credit card up to date and was promised by one of your staff members that the stop would be removed from my account. I have conducted my Standard bank credit card account in a satisfactory manor from day one by paying every month the minimum payment required.

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