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Standard Bank / how can a closed account be in arrears

Review updated:

I closed my credit card on the 29th of April 2009 (and not long after my standard bank current account as well due to bad service). I still have a copy of the e-mail send to [Hidden Email] requesting to close my account together with proof that the card was destroyed.

Today, more than 5 months later, I receive a sms (of all things - no phone call, no statement for 5 months BUT an sms) stating that my account is in arrears, and requesting payment as soon as possible. If I have questions I must phone them.

Can Standard Bank please explain to me how an account be in arrears that has been closed since April this year.

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Comments

  • Ti
      Sep 20, 2010

    Just because you close the account doesn't mean you don't have to pay off the balance.

    0 Votes

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