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Standard Bank / pathetic service from standard bank & their staff

1 United States
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I deposited R 6000 via EFT into the wrong account few weeks back.

Immediatley I asked Standard Bank to reverse as it was a mistake. They refused & were unwilling unless the ac holder whom the money went to agreed & signed some documents Luckily the a.c holder agreed & drove to his branch, 40minutes away & signed the documents.

Since then nothing has changed.

After calling numerous times & finally getting through, now they tell me their staff forgot to submit the documents & everything has to be resigned!!

Standard Bank have the most useless staff & service from all the banks, .

Their managers are just as useless, incompetent & behave like ***! They always in meetings & out of reach. Never calll back. Maybe Standard Bank managers are suffering from the recesssion with bad pay thus not willing to assist a customer in retrieving their money back.

Pathetic service, the worst bank in SA.

I will be sueing Standard Bank for all the trouble caused.

Standard Bank are a disgrace to our beautiful country. This company should be closed down together with all their useless managers & staff.

Ul

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