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Sprintpayments and service interruption

I have a past due bill from June. I paid that past due bill last Friday, July 21st. I setup a payment extension for the current bill. A new bill came out on Monday July 24th which made the current bill past due and caused my service to be interrupted.

Long story short, I should not have been interrupted when there was a scheduled payment to come out on a future date. Because of this one small past due amount, my account was assigned to what they call a dedicated financial team of advisers demanding more money to restore my service. I never experienced this type of treatment through Verizon. I am definitely working on moving on to another company. So my service is off until I pay the current past due amount.

Bo
Jul 26, 2017

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