Sprint / failure to reverse billing error of $303.15

11/12 call re: $303.15 charge, spoke with Daisha and informed is over charge
11/13call from Daisha re: over charge ref'd to supervisor for resolution
11/16 call re: overcharge, no credit to account, no email rec'd confirming resolution so cancelled auto pay due to slow correction of bill error
11/18 call re: still no credit to account, no email confirming resolution
My next recourse will be to file complaint with the FCC

Nov 21, 2017

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