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inside of parcel stolen
I ordered a PS Vita 16GB card from Japan on 05 10 2016. I went to collect it from my P.O. Box on the 27 12 2016 in Somerset West / Somerset Mall. It had been checked by SARS (big sticker on it). It also had a sticker on it saying Missend to Australia (explains why took so long).
I opened my package and inside was the package, cut open, but no PS Vita card. During the check by SARS this must have gotten 'lost' nicely said.
The value of this card is $ 45, so it seemed as if this is a perfect Christmas present for someone else.
I am extremely upset about this, please sort this out.
![South African Post Office [SAPO] - inside of parcel stolen](/images/complaint/full/835743/compl_14830299542462.jpg "South African Post Office [SAPO] - inside of parcel stolen")
samsung galaxy s7 stolen by post office
Goodmorning everyone, i am extremely dissapointed with the service I got from the South African Post Office.A parcel was posted to me on the 8th July 2016 from Australia to Sandton by my older sister.so yesterday I went to Gallo Manor post office after tracking it several times I was told my parcel was stolen, it was a Samsung galaxy s7 edge I only received the cover, apparently they said the parcel was tempered with and opened, I contacted Australian post office and they have been notified that delivery was attempted two times and I was never found of which its not true, now they are saying it takes about two months for them to investigate and I will never get my phone.a nyone who knows who I can go about it, please help I am really hurting.
An international package was tampered with an item was stolen from the package. The post office in Sunninghill asked that I fill out a form in which I attached the invoice for the item that was stolen. I haven't heard anything from the Post office about this claim.
This is the postage number: UM623188929US
I have been waiting for my parcel since 9 Feb 2023. I have been told it's at the JIMC. I have made numerous phone calls and told the ETA is 4 March 2023 at this point I don't know when or if it will ever arrive. My tracking number is RE116481965NL.
Good day.
I am waiting for a parcel that left the Netherlands on 1 December 2022. Parcel was scanned in at JIMC A on 10 January 2023. The parcel is showing that it is still at JIMC A. How long will it take before i will receive my parcel Parcel. The tracking number is RE111954465NL.
Kind Regards
Rishen Ramlall
Name : JC Mauritz
Renewed my MV licence on the SAPO MVL portal and successfully paid for my car licence renewal...Todate I have receive no response...
MV reg no DHC195EC.
many thanks JC Mauritz
Good day, I need a contact number for the online license renewal service. I uploaded my certified documents and paid the full amount on 2022/06/20, and I have still not received my license disk. I have sent numerous emails on their “contact us” tab online, however I have not received any response to date.
delivery of international parcel
I bought a parcel from Czech Republic. It arrived at JHB International Hub on 24 June 2016 (Tracking Number: RR...Z). On 11 July I received a response to a query logged via the SAPO website enquiring as to where the parcel is and how I can get it to Benmore Post Office in Sandton. I received a response from Benjamen Blignaut saying that it was sent to Benmore on 11 July 2016. I have called Benmore PO everyday since then and each time they say the parcel is not there. I have also been to the PO and was given the same answer. I have a new tracking number "RI...ZA". I eventually got through to JHB International Hub and they told me the parcel left for Benmore on 19 July 2016. Benmore has subsequently confirmed this, however, the package has STILL not arrived at Benmore. How long does it take for a package to go from JHB International to Benmore - IT IS ABSOLUTELY RIDICULOUS - 6 BUSINESS DAYS AND IT STILL HAS NOT ARRIVED. I CONFIRMED THIS TODAY.
Hi There,
I made international courier on 01/09/2017 from Midrand branch but we never received the parcel and no one gave status. We haven't received status from my parcel, please see the attached receipt.
Reference number/ Tracking number: CN [protected] ZA
Reference number/Tracking number: CN [protected] ZA
It's been a long time please kindly let me know when can i receive my parcel. I sent many emails to customer service but they never responded, they are very irresponsible people.
Regards
V Konduru
tswane hub theft of contents of parcel, contents removed, resealed and sent on.
Parcel PE856168896ZA - Received 31st Oct. Contents wrapped in bubble wrap and then place in padded envelope. Envelope received empty. Opened in front of Post Mistress. Parcel PE489 051163ZA- Received 12th Nov. Wrapped in tissue, placed in box and then padded envelope. Envelope cut open at bottom and resealed. Received tissue and box. Marked as damaged by Post Office and opened once again in front of Post Mistress. The parcels were from different people. Complained to Post Office who did not even bother to read my email properly and basically told me they had a problem they were working on. Unfortunately, this is at my expense.
non delivery of mail
a registered mail was sent to me from germiston south africa. The post office staff adresed it wrongly to russia instead of usa. We were told the mail will arrive after 10 days. Tracking it after 10 days, package shows its stil, in sa but addresed to russia. I called and held for a very longtime but finally spoke to a lady who said she was going to change address. Tracking it 2days later still shows the same wrong address. I called and spoke to a wilma who told me mail hasnt left sa yet but theres nothing she could do to help, she gave me a 011 number which is never answered. Now i have been trying to call but all the agents are busy, i hold for more than 30 min but no one to speak to. I thought paying a fee would reduce the problems. Please help. package number is rj012682139za
lugage miss routed
Dear Sir/Madam, i have sent 7 seven pices of parcels from SELCOURT TOWERS branch Johannesburg South Africa delivery time was 21 to 35 days by surface, but 6 months gone but still not any information about my lugage i cant find from your system by tracing option, there is not infromation about my shipment, details are:
CN003473279ZA
CN003473092ZA
CN003472993ZA
CN003472976ZA
CN003472874ZA
CN003473319ZA
CN003473438ZA
DATE 14/04/2011, TELLER ID 1141317
Please find out my shipments and let me know how can i check about my shipment, i checked from customs, post office, and other places but they say your shipment is not in pakistan, south african post office sent while south african post office all copmlaints office say we already sent to destination but there is not any proof, please inform me by email or my phone or sms [protected]. 0r by email, [protected]@hotmail.com,
i am shifted in saudi arabia but my family is in pakistan. please inform me soon as possible
thanks and regards
zubair awan
i like this so much because because helofull for all, i really appreciate it very much,
The complaint has been investigated and resolved to the customer’s satisfaction.
Overview of South African Post Office [SAPO] complaint handling
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South African Post Office [SAPO] contacts
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South African Post Office [SAPO] phone numbers+27 126 496 000+27 126 496 000Click up if you have successfully reached South African Post Office [SAPO] by calling +27 126 496 000 phone number 0 0 users reported that they have successfully reached South African Post Office [SAPO] by calling +27 126 496 000 phone number Click up if you have UNsuccessfully reached South African Post Office [SAPO] by calling +27 126 496 000 phone number 0 0 users reported that they have UNsuccessfully reached South African Post Office [SAPO] by calling +27 126 496 000 phone numberHead Office+27 860 111 502+27 860 111 502Click up if you have successfully reached South African Post Office [SAPO] by calling +27 860 111 502 phone number 0 0 users reported that they have successfully reached South African Post Office [SAPO] by calling +27 860 111 502 phone number Click up if you have UNsuccessfully reached South African Post Office [SAPO] by calling +27 860 111 502 phone number 0 0 users reported that they have UNsuccessfully reached South African Post Office [SAPO] by calling +27 860 111 502 phone numberCustomer Service+27 126 496 142+27 126 496 142Click up if you have successfully reached South African Post Office [SAPO] by calling +27 126 496 142 phone number 0 0 users reported that they have successfully reached South African Post Office [SAPO] by calling +27 126 496 142 phone number Click up if you have UNsuccessfully reached South African Post Office [SAPO] by calling +27 126 496 142 phone number 0 0 users reported that they have UNsuccessfully reached South African Post Office [SAPO] by calling +27 126 496 142 phone numberDirect Marketing+27 128 452 814+27 128 452 814Click up if you have successfully reached South African Post Office [SAPO] by calling +27 128 452 814 phone number 0 0 users reported that they have successfully reached South African Post Office [SAPO] by calling +27 128 452 814 phone number Click up if you have UNsuccessfully reached South African Post Office [SAPO] by calling +27 128 452 814 phone number 0 0 users reported that they have UNsuccessfully reached South African Post Office [SAPO] by calling +27 128 452 814 phone numberPhilatelic Services
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South African Post Office [SAPO] emailscustomer.services@postoffice.co.za100%Confidence score: 100%Support
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South African Post Office [SAPO] headquarters350 Witch Hazel Avenue, Eco Point, Eco Park, Centurion, 0157, South Africa
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