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Souq.com / terrible experience

Jul 11, 2015
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There is no warranty on souq.com products, I had send a TV back for warranty claim, Souq.com cracked my tv screen and send it back and they deny it saying warranty is not valid . How i wish i could sue the concerned people. Also they are very smart there is no actual bill or warranty card that you get from them. i learnt a lesson after buying 11 items from them, although i found a two of them defective before i didnt complain thinking it could happen since one was a kids toy and other was a sunglass. As a matter of fact the souq.com delivery guys themselves claim that souq.com delivers duplicate products and they are regularly taking products back from customers rather than delivering

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Souq.com Logo Souq.com
Customer Service
Dubai Internet City, Thuraya 2 Tower, Office 1902
United States - 73000
+971 4437 0900
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