SkinTek
reviews and complaints

Placed one time order for this product. Have received several unauthorized shipments and had amount charged to credit card. It does not work and I will not pay for more. I have written REFUSED on unauthorized shipments and returned to postal service. Please stop sending this item and charging to my credit card or I will forward all information to State Attorney General.

Donna Whitaker
6470 Lewis Davis Road
Randleman, NC 27317

Skintek [protected] They scam you by selling there product, and when you cancel they offer you 25% - $10.00 of the original cost. And besides that, it doesn't work. I used the product exactly the way they they instructed. The address is in Pocoima, California, but when you get billed you end up paying a foreign transaction fee, this product and the scammers behind it, are in India. I always try to buy American, if I would would have known is wasn't made here, I wouldn't have bought it.

I purchased product in Dec 2016, opted for the free upgrade and got charged an extra $25 for it.
Product received - does not work
Another charge on my credit card end of December - queried it with them, no response, queried again and no response. This time the charge was from Dermatek (their other name)
Had charge reversed by credit card company

Skintek (their other name) represented the charge back saying I subscribed to their site and provided bank with their "Full Terms and Conditions" which is supposedly on their website.

What reasonable person would buy a mole remover cream on a subscription basis? Who has that many moles?

February 1 and yet another charge - now disputing that one too. Bank suggested I cancel the card!

On 1-09-17 my charge account was billed two charges: $19.95 and $56.85 for one jar of cream that was promoted at $39.95. I placed the order for ONLY one jar of cream, as I NEVER participate in any ongoing, recurring monthly autoship memberships. Then, on 2-07-17, my account was billed the $39.95 (what the January bill SHOULD have been), under the name Dermatek (the first order came from Moleskin). Aside from the two different names, and all the three different billing amounts, I only ordered and received one jar that should have been $39.95. I DID NOT PURCHASE ANY ADDITIONAL JARS, yet you are monthly billing my credit card. When calling customer service, they are most unhelpful and rude. They state that their products are non-refundable, even if you never ordered it and worse, even if you never received it. This one jar has now cost me $116.75. This is a terrible company and a horrible experience. Note that no paperwork (instructions/packing slip/contact numbers/etc) arrived packaged with the one jar of cream. I am happy to pay for the $39.95 for the one jar ordered and received, but I want a refund for the remainder ($76.80 refund).

I admit I looked at this product last month, but did not continue with ordering when I realised there would be successive product sent.
I am certain I did not finalise this ordering procedure.
Please delete me from this ordering list.

There have been two payments of deleted - $26.00 & - $86.85 from my account no xx9052 on 8/1/2017.
Order no [protected]

I would guess I'm on your auto re-order list because I've received 5 unwanted unauthorized shipments and debits from my account STOP PLEASE I'm copying these request to stop this practice for my records and of course I have my statement but I'm asked to try and resolve this before I take legal action...Moses King...8687 waukeenah hw Monticello Florida 32344...I submitted a stop request last week and you debited my account 3 days later.FTC...!

I am going through the same thing but unable to find address or phone number. called a company I found online and recieved a voice message that said if you are calling about mole removal you have the wrong company. can you provide me the phone number? no info on dispatch note. SCAM, I now have two unopened jaws. received jar today from rapid fulfillment llc. I am Richard cannon 675 woodland dr. brodnax, va 23920 ph [protected]

I see you have numerous complaint as mine having your account debited from your company and multiple orders of this product being sent to unapproved charges this is another one and if this persist I will be contacting the Better Business Bureau and start the process of suing...and this isn't fine print...Thank You and I see this smart ### complaint requirements to even get your complaint recognized this want hold up in legal action against you practice of taking monies out of peoples Bank accounts this is a serious matter having people personal information to use as your cash cow I could hardly believe that a company would do something like this when its so easily confronted with a fraudulent act as this like you are going need a year of this ### to remove a mole or two it's un explainable I:m looking forward to hearing from you soon.

Ordered this via FB ad. Well hidden terms and conditions, impossible to find anywhere that it is an automatic mthly subscription and you will be billed continuously. Their website is crap and it's impossible to contact them. I want the second billed payment returned to me as I didn't authorise it and want to be removed from the subscription list. Second billed amt was on 24/01/17 for $65.95.

The automatic monthly renewal is a scam. The phone and the link provided here does not work so there is no way to cancel the renewal. I've asked my back to stop payment. It takes a month or two to catch on that they're renewing the one-time charge every month.

SkinTek Customer Care Service
Venom Advertising LLC
9974 Scripps Ranch Blvd. #416
San Diego
California
United States - 92131
Customer Support Phone Numbers
Phone:
+[protected] 0 4
Web: www.buyskintek.com

Have ordered once Skin Tek Mole Remover Cream, now without my authorisation they charged another month on the 24/12/2016 I received the cream but I don't want to be charged
every month for more as I never asked for this.
please cancel el pronto.

Regards

Elvira Reichmuth
Apt 217 St Joseph's Mews
108 Denham Street
Hawthorn Vic 3122

Australia
Mob [protected]

The first jar is not working, I saw another order debited to my bank statement. SkinTek offered a refund if the product did not work. I would like the original shipment and the 2nd one credited to my account.
12/19/2016
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additional information for activity type debit cards -39.95
CHECKCARD 1217 SkinTek [protected] INTERNET 05184896352003485007807

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activity type debit cards

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Cleared.  Select to mark activity type debit cards -39.95 CHECKCARD 1217 SkinTek [protected] INTERNET 05184896352003485007807 as Reconciled
-39.95

 
Type:
Debit card
Purchaser:
KAY LARSON
Description:
CHECKCARD 1217 SkinTek [protected] INTERNET 05184896352003485007807
Merchant category:
Cosmetic Stores
Merchant category code:
5977
Merchant name:
SKINTEK [protected]
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Transaction category:
Personal & Family Care: Personal

Tatyana Hunter, acc [protected]

I purchased via your website two items totalling £62-85, transaction date 8 November. The money was debited from my bank of scotland account, the products were received by post, all fine. However I have now received a further jar of mole removal cream, transaction date 8 December, £39-95, which I never purchased.

I am ready to return the jar but must insist that you return my money immediately, send no further products, and make no further charges to my account.

Please acknowledge receipt of this email by return to Tony.[protected]@scie.org.uk.and also confirm you are responding as I requested.

I ordered and received this product. Now received another jar that I did not order. I have tried and cannot reach them, have left messages about 10 times and they never get back to me, any idea what I can do? It seems like a scam to me, they never ever answer their phone as I have called at all different times AND stayed on the line for over 1 hour. I tried this product in good faith and now I am getting scammed. I have gone on their web site and no luck there either.

I ordered one jar of this product and then received another jar without placing an order. I have submitted a dispute with my credit card company to not honor the charge. The product was delivered without a return address and there seems to be no way to contact the company. Please direct them to quit sending the product. I will not pay for a product that I did not order. It doesn't work anyway.