CB Jewelry and Watches Skagen stay away

Skagen review: stay away ( 5 comments)

Fernando of Sunny Isles Beach, US

May 18, 2009 2:12 pm EDT

Review updated: Aug 13, 2023

Resolved

Featured review

I read with interest the complaint by Dan Snedigar that his Skagen Slimline men's watch crystal failed on him twice. We have had the exact same failure with our slimline watch. The crystal cracked for no apparent reason. The replacement cost is $30, but after reading his complaint, we question that wisdom of dumping money into a product that has a innate failure in the crystal... what is the point. My advice echos his - stay away from Skagen and buy a watch that does not have this type of failure, and poor customer support.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

5 comments

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Francis Chambure

1 comments

Francis Chambure of FR

May 27, 2016 7:14 am EDT

I also bought a slim Skagen watch in France in march, 2016... After two weeks, found the hourglass broken when the watch was on my wrist . I got it replaced, -no watch for 3 weeks, but a friendly replacement price by the shop :) - and all was well again, until suddently a couple days ago I found the glass is broken again, having sustained no shock or brutality ( I must confess live a tranquil life in a quaint city, no gardening or sports !). Reading the other comments, I am sure now that there is a defect in this part of the watch. A great pity, because the design and the price suited me. I feel is not the first slim watch I own, I I never broke a glass before... It's not only skagen, it is Denmark as a whole as a competent watchmaker whose reputation is tarnished ...

Colette Lenoir

Ceres, US

1 comments

Colette Lenoir of Ceres, US

Oct 15, 2018 8:45 am EDT

Verified customer

I purchased a silver Skagen Watch from Costco in 2010. Recently 3of the crystals have fallen out. Can they be replaced? If so, what would the cost be?

Mihai Necula

Okazaki, JP

1 comments

Mihai Necula of Okazaki, JP

Sep 07, 2019 6:54 am EDT

Dear Sir/Madame

I received from my wife as a birthday gift on 31st of december. I am very dissapointed about it's belt. Looks very bad for a normal use for only 10 months. I will send you pictures of it. Please inform me how can receive from your side a new belt watch.

Best regards
Mihai Necula
Email - Necula.mihai.doru@gmail.com

Skagen - stay away - Photo 1 - comment #2078248

Skagen - stay away - Photo 2 - comment #2078248

Skagen - stay away - Photo 3 - comment #2078248

Skagen - stay away - Photo 4 - comment #2078248

Skagen - stay away - Photo 5 - comment #2078248

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Andrearosecurtis

1 comments

Andrearosecurtis of GB

Oct 07, 2019 5:35 pm EDT

The watch face has filled with water after being worn in heavy rain.

Skagen - stay away - Photo 1 - comment #2087703

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Mr Lowe

1 comments

Mr Lowe of GB

Aug 13, 2023 8:32 am EDT

Verified customer

First watch bought last October didn’t connect. Replacement stopped working last month. Contacted Skagen via email in July several times and got no reply. Phone number on website doesn’t exist/ work. [censored] product, even worse customer service.

Skagen - poor quality & customer service 80

Skagen - new watch stopped working after a couple of hours 8

Skagen - cracked glass 14

Skagen - glass cracked without any hit/bump/fall 1

Skagen - poor quality product 2

Skagen - customer service 1

Resolved

Skagen - skagen mens watch

Skagen - Watch and service

Skagen - service center (mumbai - bangalore); watch

Skagen - watch repair

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Skagen Contacts

Skagen phone numbers

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Skagen emails

skagen@skagen.com

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Support

Skagen address

901 S. Central Expwy, Richardson, Texas, 75080, United States

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