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Skagen / quality problem

United States Review updated:

I have bought 2 Skagen watches in the past year, because I like the design of their woven metallic bands. I bought the second after the crystal on the first had broken. It took very little time before the crystal on the second one broke as well.
I have never broken a crystal on a watch before, in over 40 years, so it does seem that they have a quality problem.
I would like the company to repair both watches by replacing the crystals at no charge.

Ca
Jan 23, 2016
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Comments

  • Sk
      Jun 14, 2016

    I wish to complain about the metallic watch straps that I have had problems with. I have lost two watches within the last five years because the clasps have come undone and both watches fell off and were lost.
    I am a loyal user of Skagen watches and have had about four or five over the years but I am upset that the clasps are not dependable.
    Because they are both missing I have no idea what the watch identifying numbers are, but can describe them to an agent.
    Hilary Murray

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