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SingTel / Singapore Telecommunications / bill payment

1 Singapore, Singapore, Singapore

I have made payment fod my Oct bill dated 1st Nov 2018 for the amount of $194.05. However I received so many reminders by letter and sms saying I did not make the payment. I have called 1688 numerous time and also email thru [protected] till now nobody have look into this matter and the customer service officer who supposed to get back to me till today never do so. I'm so frustrated and dissapointed with Singtel the treatment that they give me. All the reminders and letters make me feel embarrased towards my children because they reveived the sms too saying I did not pay my bill. I want the higher management to look into this matter seriously and get back to me immediately. Please see attached copy of the payment. Thru Singtel UOB credit card.
Name: Herni Osman
Ac no:[protected]

SingTel / Singapore Telecommunications

Dec 21, 2018

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