Singtel / disconnection fees on account [protected]

I was given a disconnection fee on my account with more than 10 lines due to late payment. I was trying to set up my giro account with singtel and not more than 1 months later I was hit with another disconnection fee again!! Both cost more than $500.

The funny thing was that I was speaking to Singtel staff on payment matters throughout all the way. None advised me on an impending service disruption. It seems that Singtel only works by snail mails and no... no smses.

I am not told how to appeal the process. Singtel please get back to me at [protected].

Nov 24, 2017

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