Singer22
Reviews and Complaints

I gotta say, my experience with SINGER22 was pretty disappointing. The service was just plain lousy, and the staff was super rude. I mean, come on, is it really that hard to be polite to your customers? And don't even get me started on their return policy - it's just horrible. I had a really hard time trying to return something, and it was such a hassle. Plus, their merchandise is way overpriced. I mean, seriously, who wants to pay that much for clothes? It's just not worth it.

It's no surprise to me that SINGER22 only got a C+ grade from the Better Business Bureau. They've had multiple complaints, and you can check out the link for yourself. I definitely won't be shopping there again, that's for sure.

I purchased a sweatshirt from singer22.com back in March, and boy was I excited to receive it! However, it took what felt like forever for it to arrive. When it finally did, I was disappointed to find that it was too small for me. Bummer! I immediately sent it back, hoping to receive a refund so I could purchase something else.

But here's the thing: it's been three whole months and I still haven't received my refund. I've sent them all the postal information they need to process my return, but I haven't heard a peep from them. No emails, no phone calls, nothing. I even tried emailing Eden Singer himself a few times, but he hasn't responded to a single one of my messages. What gives, man?

Honestly, I'm pretty frustrated with the whole situation. I regret ever ordering from singer22.com in the first place. It's not like I'm asking for anything unreasonable here - just a simple refund for a product that didn't work out for me. Is that too much to ask? Apparently so.

Overall, I wouldn't recommend shopping at singer22.com based on my experience. The lack of communication and slow refund process is a major turn-off. Save yourself the hassle and shop somewhere else.

This store is terrible! I had a really bad experience with their return policy, which was not easy to understand. They don't allow refunds, which is not clear when you check out. I was really disappointed with their customer service, which was not helpful at all. They were really rude to me and I felt like they didn't care about my concerns.

I would recommend shopping at other stores like Revolveclothing.com, Shopbop.com or Piperlime.com instead. They have better customer service and more transparent return policies. I have already told all of my friends, family, colleagues and students (I work at a college) not to shop here either!

I wouldn't recommend buying anything from SINGER22. I recently purchased a pair of jeans from their website, but when they arrived, they looked nothing like the photo on the website. I decided to return them, but unfortunately, I was given a $200 credit instead of a refund. I was extremely disappointed with this outcome, and when I contacted customer service, I was met with the most rude and unhelpful representative I have ever encountered. She told me that it was my problem and not theirs, and then hung up on me.

I am now stuck with a credit that I don't want, and I have to purchase something from SINGER22 that I'm sure is overpriced and not worth the money. I wish I had gone with a more reputable company that has a better return policy. I will never be shopping with SINGER22 again.

I was so close to making a purchase on SINGER22's website, but I decided to do some research first. I stumbled upon a review that made me think twice about completing my order. The website was offering an additional 40% off of clearance items, which was a great deal, but when I got to the checkout page, I was asked to enter my credit card information, billing and shipping address, and choose a shipping method all on the same page. The only option at the bottom was to "Complete Order." I realized that if I clicked that button, I wouldn't even be able to see how much the shipping cost was before my card was charged. It seemed like a scam to me.

I'm so grateful that I found that review before making a purchase. It's important to be cautious when shopping online, especially when it comes to entering personal and financial information. I hope that SINGER22 takes note of these concerns and makes some changes to their checkout process to make it more transparent and secure for their customers.

I recently had a less than satisfactory experience with singer22.com. I ordered a commando jogger from their site and unfortunately, it arrived with two defects on the waistband. Despite the tag still being attached, I was disappointed with the quality of the product.

To make matters worse, when I reached out to customer service, I was met with rude and arrogant behavior. It was clear that they were not interested in helping me resolve the issue.

In the end, I decided to order the same jogger from the official website and was shocked at the difference in quality. The one from singer22 looked like a fake in comparison.

To add insult to injury, when I requested a refund, they only offered store credit and deducted the shipping cost from my refund. The shipping cost was already high at $9.95 and the delivery was super slow. In contrast, the official website offered free shipping.

Overall, I was extremely disappointed with my experience with singer22.com. I don't plan on shopping there again, but unfortunately, they have retained my money as store credit. It's a shame that their customer service and quality of products are so lacking.

I gotta say, I was pretty bummed out with my experience on singer22.com. Don't get me wrong, they've got some pretty sweet stuff on there, but man, their return policy is a real bummer. I've been shopping online for years, and I've never come across a store that doesn't allow returns for a refund. I know I should have read the policy before I made my purchase, but I just assumed it would be like every other online store I've shopped at.

Now, I'm stuck with an item that's on backorder until mid-July. If I try to cancel my order, they'll only give me store credit, which is a real bummer. I mean, who wants to be stuck with store credit when they were hoping for a refund? And to top it off, they charged me for the backordered item right away, even though it won't be shipped out for weeks. That's pretty sneaky if you ask me.

Overall, I'd say stay away from singer22.com if you're looking for a hassle-free shopping experience. Sure, they've got some cool stuff, but their return policy is a real downer. And who wants to deal with sneaky charges for backordered items? Not me, that's for sure.

I had a really bad experience with SINGER22. I ordered a pair of jeans and when they arrived, they looked nothing like the picture on the website. I called their customer service line and the person who answered was incredibly rude and unhelpful. They refused to issue me a refund, which was really frustrating.

I was so upset that I threatened to take legal action against them and report them to the Better Business Bureau. It was clear to me that what they were doing was fraudulent, and I wasn't going to let them get away with it.

If you're thinking about ordering from SINGER22, I would strongly advise against it. They only show pictures of celebrities wearing their clothes, not the actual clothing itself. And their prices are way too high. If you want to shop somewhere with great customer service and a wide selection of inventory, I would recommend checking out Revolve Clothing, Shopbop, Gilt, or Chick Downtown instead. They're all much better options.

I was really surprised by my experience with SINGER22. Nowadays, it's not uncommon to come across companies with poor customer service and store policies, but it's still frustrating when it happens. While they do have a nice selection, their return policy is not clearly stated. I purchased some items from them, only to find them on sale elsewhere for $200 less. When I asked for a refund or to return the items, they refused. It took three whole days for their customer service team to get back to me, which was really disappointing. I would recommend shopping somewhere else and only giving SINGER22 your money if you're absolutely sure you'll be satisfied with your purchase.

I had a really bad experience with SINGER22 (singer22.com). I ordered a sweater from them, but when it arrived, it was damaged. I was really disappointed because I had been looking forward to wearing it. I contacted their customer service and they told me to send it back to them so they could fix it. I did as they asked and waited for it to be returned to me.

When the sweater arrived back at my house, I was excited to see that it had been fixed. But when I took it out of the package, I realized that it was still damaged! I couldn't believe it. I contacted customer service again and they told me that they would give me a full refund. I was relieved, but when I checked my statement, I saw that they had taken out extra money for shipping costs. I was really upset because they hadn't told me about this beforehand.

To make matters worse, they held back a substantial refund for 30 days. I had to call them to get my money back. It was a really frustrating experience and I felt like they were breaking the law with their business practices. I will never buy from them again and I think that other people should be aware of their negative feedback scores. I wish I had seen them before I made my purchase.

Overall, I would say that SINGER22 is not a trustworthy company. They don't seem to care about their customers and their business practices are questionable. I would advise anyone thinking of buying from them to think twice and maybe look for another retailer.

My daughter purchased me a sweatsuit for Valentine's Day. The sweatshirt did not fit. I received a store credit. But when attempting to use it was unable to on the website. The sweatpants she ordered me were on backorder and I requested a refund for them. I was never refunded for the sweatpants and have been unable to use the store credit issued to me.
I have emailed Eden S multiple times since February with no response. I am currently out over $300. This company is a total fraud and is stealing people's money. No one answers the phone and no one responds to emails.

I placed an order the day after Thanksgiving for a pair of sweatpants and the Singer 22 website said the item was sold out and would be mailed on 12/15. I phoned on 12/15 and all mailboxes were "full". Then I emailed the company per the instructions on the order form, and no one responded as of yet. I want my money back so I can place the order elsewhere.

My first time ordering from this website was the last one. I am very disappointed.
Ordered a very expensive dress 5 weeks before christmas. Knowing that the company is based in NY I wasn't worried much as I thought it would be delivered fast (I live close). I was so wrong!
My dress didn't arrive by christmas. Moreover, it still hasn't arrived!
I had to go to the nearest store and buy another dress.
The worst thing is that I can't cancel my order because it was dispatched eventually. I spent my time and money for nothing

I can't understand why can't I get a replacement! I bought a top from them and it was too small and did not fit and when I contacted Singer22 and asked for a replacement they said no.
I asked them to explain in details why wasn't I able to get a replacement but they simply ignored me. Pay attention that I didn't ask for a refund, I was still interested in buying from them, but not any more.
The whole thing was their mistake and that's a very bad thing that they refused to fix it. Lesson learned, Singer22 is not worth buying from. Avoid at all costs!

STAY AWAY! I'm really disappointed with this website. Yes, they do have some great stuff, but had I known about the non return policy, I would have stayed clear. I'm an Internet shopper, have been for years. Never have I not been able to return for a refund. Yes, I know that I didn't read the return policy, but I never even thought that was possible, being used to internet shopping g and never running into any problems with returns. Now, I have an item that is on back order till mid July and if I try to cancel, they will still give store credit. No other place charges you for a back ordered item until it is being shipped out. Very sneaky!

Get screwed over by Singer22.com once? Shame on them. Get screwed over by Singer22.com TWICE? Shame on ME.
My first experience with Singer 22 I bought a sale priced necklace I had been eyeing. I received an order confirmation by email and got exited to receive the item. 3 days later I get an email telling me the item was out of stock and that I should "enjoy 10% off my next purchase>" 10%? Gee thanks.
I gave Singer 22 another chance and the exact same thing happened. I added my "10% off coupon" into the comment section of my order and submitted the purchase. I never recieved a follow up email so I emailed customer service to request a confirmation. No response. I called EVERY single extension on their phone line. NO ANSWER. This went on for 2 days. Finally someone answered (with quite a ### attitude might I add) to let me know that again, the item I "purchased" was out of stock. So...I was jilted on my first purchase and while attempting to redeem a coupon, jilted on a SECOND purchase with absolutely no notification. But they offered me 10% off my next purchase and acted like they were doing me a favor. Are you kidding me ? This is NOT how you build customer loyality ###S!
I have not visted this site since and have spammed all of their emails. BEWARE.

Just like everyone is saying, will never even visit the site again! almost feel like ive been tricked into buying a pair of shorts. i wanted to check how much they will cost after a further 30% off so i added them to bag, proceed to checkout and had to enter all my details including bank details and coupon code for it to show me full price after 30% discount. and after ive done that it just placed my order without me even submitting or confirming the order! so i emailed then and obviously got no response..it also states that i absolutely had to email them a copy of my passport and bank card that i used (for security reasons) in order for them to process my order. so i thought if i dont email it to them they will give me some sort of response and atlest wont proceed with the order. but what do you know, instead of giving me any response they processed my order even without the required proof of identity... may they burn in hell.

FYI: No refunds are allowed. All sale items = FINAL SALE and cannot be returned or exchanged. Allowable returned items will be given an online store credit only, no exceptions. Everything but full priced clothing = FINAL SALE items meaning unless you're buying clothes everything else is non returnable non exchangeable so make sure you order what you want.

Items received after the 14 days will be subject to a 20% restocking fee. (A 1/5 of your entire order's cost- insane! I spent $355 so that's roughly $70 they will not refund you) Items received after 30 days will not be accepted back.

A shipping fee of $6.95 will be charged for exchanges (they deduct this from your return cost). The original shipping fee will be deducted from the store credit for any order, those orders that originally shipped for free will be charged as well; $9.95 for U.S. orders. Returns will be processed within 5 - 7 business days.

"Please note on returns for different sizes or colors the purchaser is responsible for shipping charges. Items purchased online may not be returned to our retail stores."

Never shopping from this retailer again. Worst customer service. Unless you absolutely know that there's no way you'd want to make an exchange or return an item, you're getting screwed over.

This is the absolute worst website. I ordered a $700 alice and olivia dress on sale for $349 which did say final sale. I paid extra to have the dress shipped in 2 days for a wedding i had on friday. I received the dress on Wednesday, brought it to the cleaners to get "puffed" since the bottom was flat from being delivered folded in a box. The cleaners showed me the hem and explained there wasnt anything he could do since the dress was ripped and there was no way a dress would be sewn like that. I called Singer 22 left a message and a week later i still had not heard anything. I called again, had to email them pictures and send the dress back. They offered me a new dress, too bad the wedding was long over or store credit. I explained all i wanted was a refund onto my american express. Everyone i spoke with was rude, nasty, and liars stating they sent me emails which i never received. I have disputed this charge twice with American Express and unfortunately they have taken Singer 22's side and i now have a $349 credit towards there website. Its complete bull$#*!, i will spend my credit but will NEVER EVER order or recommend this website. As a business owner myself i am completely appalled with the way the company handled this situation.