Shoprite Checkers
reviews and complaints

Today my friend went to the pizza restuarant next to the rt9 shoprite. After he went into the store for something to drink. After entering the store he was aproached by a worker (Benny) and was told to " leave because I cant deal with your ### today. " my friend without a fight left not knowing what he was talking about. Then we met up and he told me the story. Later we went back because I wanted candy and he wanted a iced tea. We walked around not being loud or horseplaying then we got what we wanted and got on line, the worker saw my friend and snatched the iced tea from him and told him to get out. He again left but told my other friend we were with to get him the drink. The worker refused to give my friend the drink back. My friend then walked and got another iced tea and brought it to the register he told him to get out or he's callin the cops. So my friend gave the drink to me and told me to get him the drink and the worker (Benny) , knowing that it was for my friend, told me I could not purchase the drink. I said " who are you to tell me I cant buy this drink " and he stood infront of the lane saying "wait for the cops to come and ask him if you can get the drink. " me, not wanting to wait a half hour for a police officer to come, gave him the drink and bought my candy. He had no problem with me buying my candy but since he knew the drink was for my friend he wouldn't let me buy it. I think it is not right to do that because there was no reason to throw my friend out, then not let me buy something for him. I honestly think he is racist or something because i'm white and he let me get my candy but since my friends were spanish and black they couldn't purchase a item that is b. S.

I purchased pc bounty towels from shop rite store #573 phone number [protected] rt 1 old post road edison nj 08817 on 7/31/09 showing receipt timing 5.12pm bearing number [protected]
I paid the whole amount in cash. After few days I went to exchange the item because I need some wrapped bounty towel. The manager refused to exchange it.

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I worked for a large supermarket not names right now I am a butcher and was working on a sat night by my self from around 3:30 that after noon the time was now 8:40pm 20 min before I got off work and I broke down all the saws in my dept. That we use to cut steaks I was in the middle of throwing out the garbage before I was to go home when I remembered my wife asked me to pick up some steaks I got a rain chk from customer service that closed at 9pm also the next day when I came in to work I was called up to the office and told I was being being written up for and suspended pending human resources for getting a rain chk when there where still steaks left in the case I told the store manager that there where only like 10 steaks left in the case and it would have not left any stakes for the customer so I called the union they setup a meeting with mangement and they decided to discharge me on the basis of integertiy I worked there 18 months and only got written up for being late so I applied for unemployment and it was granted for 4 weeks then I got a letter of retermined determination that I was denied for violation of policy and misconduct now in the store manuel it is not a violation to get a raincheck so now I have no source of income for my family I have filled out about 30 alpplications and followed with them still nothing I put I a request for a hearing with my claim plus now we are very close to getting a loan mod on our home we are in forclosure now everything I fought so hard for is over they did not tell the labor board the truth also have my union delegete on recording confirming something is not right that hehas never heard someone getting fired for a raincheck

Shopping with my 5yr old... Short and to the point.. Any parent knows how it can be shopping with a a child that doesnt want to be there, or wants a toy or anything and wont stop..
I was one of those parents... Paying the cashier and not realizing I forgot a small item I had place at the top of my bag.. I shouldnt have done that tobegin with,, but my bag was open and overflowing, I wouldnt forget it it right? Not if I through other things on top and it got pushed around in my suitcase..
Security guard grabbed my wagon on the way out.. Took my picture in his tiny room with my daughter on my lap.. Sign a paper or have a lawyer.. I explained this was a compete accident and would pay for the item.. But in there eyes (Rent a cop) once u leave the cashier... U are now a thief, a hard criminal! At least that is how I was made to feel...
If they left the police out of it and signed a form of which I dont even recall what ist was, because I was so distraught.. I would not have a record! So I signed this paper and he says there is one more... Now I must pay a fee of$75.00!
I was so humiliated! I had to sort of explain to my daughter why we were in there after about nine times from her why she wasnt getting the toy from the machine!
After thinking this over I called and asked for a copy of the document..
"it is confidential" the evening security boy refused to give me his name.. He was accusing me of being a liar like everyone else..
When asked if he was a parent.. He said"I know how kids can be"... He did not have kids nor does he understand... Because he is merely a child himself,,
I hope he is blessed with many children worse then mine!
I will no longer be shopping there, but I was so gracefully told that I am still allowed there... I was given permission by the 19yr old security boys...
Besides the embarassment.. I am afraid taht they are really just looking for anyone to do this to... The more "busts" the more bonuses for them is what I understand.

I went to buy some food for my apartment. This Shoprite accepts the local university fincinal aid dollars as payment. When I went to pay I stood there for 15mins while they customer service manager, Catherine, tried to run it through. Then after 15mins. she came back over and said that it was not working and that I could not use that. It was the only form of payment I had and I just spent over 1 hour shopping and almost as long waiting to get checked out. The whole time she was talking to me she was rude and DID NOT have the type of customer service you would expect from a "Customer Service manager". I then asked her to get the store manager. This tall doofy guy, Dominic, came over WITH SECURITY to tell me the same thing as the other lady. I found it comical and laughed when I asked who the guys were and found out they were some RENT-A-COPS. It was embarassing and there was no reason to have brought security over. I explained to him that you accept this form of payment, why am I not being allowed to use it. He said they could not get it to work...How is that my problem? They did not try other means ie contacting the school to see what else they could do etc. Also they copied my information down from my student ID, which was absoultely unnecessary! An official complaint was filed with Shoprite 1800 number and I will prusue this till I feel the sistuation is rectified to my statification.

I just started going to the Metro Plaza ShopRite at Jersey City(07302) and I have to say the experience has been horrible.

Each time I use coupons the cashiers become so rude and have also had the manager showing faces or throwing remarks about it. Instead of politely mentioning if they won't accept a certain coupon they pass snide and sarcastic remarks as if it's a crime to have coupons!

This kind of passing remarks and rude attitude is a complete customer harassment and discrimination, something that I haven't seen anywhere else.

Today, I picked up a Stainless Steel Cleaner and had a coupon with me. The manager literally threw the coupon back saying they won't take it. It was so embarrassing.They made it seem as if I had just done a crime! What kind of a stores is the Shoprite brand running and I wonder what are there policies on customer service? I refused to take the product and left. The manager was still huffing over it. The coupon which I had shown was a valid coupon from the manufacturer's website. The whole ordeal turned out to be a nightmare instead.

This is the last time I am ever going there again.

I have been a regular shopper at the shoprite in carmel, ny since 1983, when it opened its doors to the public. A year ago, I became handicapped. I cannot use a regular shopping cart, therefore I rely on a motorized cart. There are two of them in the whole store and do not run properly. Also, it is very difficult to maneuver out of where the 2 carts are kept. I've complained to one of the managers on 2 or 3 occasions, with no result. I've called the 800# twice, no one has returned my calls. Since I am in lots of pain today because of shopping yesterday with a regular cart, i've decided to try contacting someone in customer service by email. I am angry because of the pain i'm in and the inconvenience the store has caused me. I am tired of being courteous, as it seems to me, my case is not being taken into consideration. I could shop at another supermarket but prior to recently, i've preferred to patronize shoprite in carmel, new york. I hope someone will get back to me and resolve my complaint.

Sincerely,

Edna puggioni