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1 Wichita, KS, United States
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This company is a scam. I bought a bedding set for my daughter from Sheplers. It was back in December. Before making an order I contacted customer service. I was told that my order would arrive 5 days before Christmas. Christmas came and went, but the package still hadn't arrived. I called and emailed them, I even tried to cancel the order, but everything was useless. Two weeks ago a package finally showed up on my porch. I was extremely happy, but later I received a message from Sheplers and they told me to ship it back with their label. I asked why and they said that about a month ago I cancelled the order and they shipped it by mistake. Well, I will keep the package, because they say that I cancelled the order, but I never received any refunds.

Jan 19, 2016

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