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Shell / service at station

Aug 13, 2017
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Getting gas at this location 1570 Bear Creek Pike Columbia, Th 38401 and the pump is extremely old and I couldn't use my points from kroger or FRN from shell. The pump wouldn't work and had to slid card 4 times. When the pump finally turned on it took a whole 3 minutes to get to 2.00 worth of gas. This is very inconvenient to me and my family and now we are having to stop again at another gas station to get gas and have to add more time to a 7 hour trip. I don't get no other gas but shell and I don't want to start. Please look into that station and get some kind of fix to those super slow pumps. We spend at least 300 a month in your stations it may not seem like a lot but it is to us.

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Shell Logo Shell
Customer Care Service
Carel van Bylandtlaan 16
The Hague
Netherlands - 2596
+31 70 377 9111
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