Sharaf DG / samsung s6 mobile charging issues

Time square dubai, AE

Dear All,

Dont go with sharaf DG service centre. Worst service. No responses. Very poor

My Samsung charging gear fit stopped charging... with still warranty. They told me that 3 to 5 days to rectify the problem.
Well from the day they received it they took them three weeks to just even take a look at it! Another week later I got an call stating sorry the repair takes to long.
When I all the service holiness I am constantly given new ticket numbers with promise a special department will call me back withing 24 to 48 hours! Didn't get a yet. So no device and no phone calls! I am so frustrated never again Samsung.

My service order no:DGH-CI:58230, Timesquare Dubai

Nov 03, 2016

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