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SERVICE MAGIC INC / Defamation of character

1 Golden, CO, United States Review updated:
Contact information:
Phone: 212-915-9453

Account with service magic was cancled over 2 months ago. Service Magic is still advertsing using my business name, Address & their phone number.

Leading to loss of revenue
Possible complaints
defamation of character

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Comments

  • Ro
      23rd of Mar, 2010
    0 Votes
    SERVICE MAGIC INC - FAILED PROMISES
    SERVICE MAGIC
    14023 Denver West ParkwayBldg. 64, Suite 200
    Golden
    Colorado
    United States
    Phone: (800) 474-1596
    servicemagic.com

    I USED THIS COMPANY TO FIND A CONTRACTOR TO REPIAR OF REPLACE A FURNACE IN MY PARNETYS HOME. BASED ON THE THEIR ONLINE COMMITMENT AND ENDOSREMENT WE ALLOWED TOWN AND COUNTRY SERVICES 220 LASALLE STREET, TONCIA, ILLINOIS 61370 TO INSTALL A EVCON 56, 000 BTU, MODEL # DGAA056BDTB SERIAL # WOK9185678 ON 09 NOV 2009. THE FURNACE HAS NOT FUNCTIONED PROPERLY SINCE INSTALLED. DESPITE THE NUMBER OF TELEPHONE CALL TO TOWN AND COUNTRY REGARDING THE FURNACE AND IT 'S INABILITY TO PRODUCE HEAT NO ONE RESPONDED TO OUR COMPLIANTS. ULTIMATELY WE FILED AN COMPLIANT WITH THE ATTORNEY GENERAL OFFICE TO GET THE FURNACE REMOVE WITH MONIES RETURNED.
    SERVCIE MAGIC ENDORSES CONTRACTORS BASED ON THE MYTH THEY THEY WILL PROVIDE EXCELLENT WORK WITH EXCELLENT WORK ETHICS. THAT IS NOT TRUE. INADDITION SERVICE MAGIC STATES PAYMENT FOR SERVICES WILL NOT BE MADE UNTIL THE CONCULSION OF WORK TO ENSURE CONSUMER SATISFACTION.. THAT IS ALSO NOT TRUE. ONCE TOWN AND COUNTRY GET THE PAYMENT INFORMATION THEY PROCESS THE PAYMENT AND DID NOT REQUIRE A SIGNATURE ON THE CONTRACT.

  • Sm
      13th of Sep, 2011
    0 Votes

    Good afternoon Adam -

    I am sorry that you are frustrated about your experience with us and that your Exact Match listing has not been fully removed. When Exact Match or your account is cancelled, it can take some time to be removed from the search engines; we have to wait for each one to do a web crawl. I would like to speak to you directly in regards to your concerns and see what we can do to help. Please contact me directly at 303.963.8066 mblack[at]servicemagic.com.

    Thank you,

    Mandy Black

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