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Serta / mattress plus mcminnville tn/serta

1 MCMINNVILLE, OR, United States Review updated:

I was totally mislead about what mattress I was purchasing from Mattress Plus in McMinnville TN
My Receipt says Blue Max 100 - They delivered a Blue Fusion 100 which is like trying to sleep on a bed of concrete. I tested the Blue Max at the store and that is what I wanted. He played the sales part up like I was getting a secret deal but once he got my money the story was different. The owner at Mattress Plus and his worker hide when I come into the store and are avoiding any exchange per the trial period. I have requested a refund and they basically told me to go screw myself. I threatened legal action - they said Go right ahead and sue me...

I have text messages where the sales person incriminated himself with lies and misrepresentations about the Serta product
I have 5 ruptured discs in my lower back
This is why I needed a new mattress
I have called and emailed Serta repeatedly
I have not received any acknowledgement from them at all
I am sick over this and feel that the people at Mattress Plus are Criminals and that Serta does not stand behind their product.
I am Sick over this whole ordeal

Sj
Aug 15, 2018
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Comments

  • 9w
      15th of Aug, 2018
    0 Votes

    could file a complaint against the store you got the mattress from with the better business bureau
    as for serta they manufacture the mattress not part of this stores selling

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