Saudia / Saudi Arabian Airlines / Saudia Airlineseticket number: [protected]

The Saudia flight SV227 got delayed and we missed onward flight UX1671. Though, airport staff managed to get issued new tickets in another airlines. Tickets for the below family members were replaced Incorrectly,

1. Shaurya Thakur
2. Ipshita Thakur

We were denied boarding on AF1615 on May 12, 2017. I was asked to buy new tickets for them for the whole trip from ZRH- CDG- RUH. All this trouble for no mistake of ours. Terrible situation to be in when you are traveling with two small babies.

May 12, 2017

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