sansui / 21 inch TV / regarding service

dear sir/madam,
I regret to inform you that my 21 inch color television under warranty has met some internal problem due to which the picture goes off the screen after few seconds only. i reached to your authorised service provider at srinagar and informed about the case. the authorised persons there told me that they will send their technician at home to inspect. but no one came till a month passed. i went again, and i recieved the same answer. then i used to call them on phone very often, but all last they totally deneid to have the television repaired. six months elapsed but no one came. now i am left with the only solution to infrom the higher authorities, or i will have to throw the scrap.

ajaz hussain


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