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Russells / Pepkor Trading / account statememnts

1 South Africa

My husband and I took out a loan through Russells, we had a debit order that was going through monthly. We were having financial difficulties at the time and went onto Debt review. According to the debt review company we had paid our Russells account up. My husband was then retrenched in 2014 so we lost the cover of the debt review company as we couldn't pay their monthly charges. Hammond Pole Attorneys contacted us to say that we still owed on that account. They have been debiting R300 monthly from our bank account, but cannot provide me with a statement. When I phoned the call centre the agent put the phone down in my ear.

Oct 17, 2018

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